Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Looks like the bloke on the phone was wrong and they did get my letter.
Package arrived today, dated 9 March - 2 months since the SAR was sent.
It says they don't believe microfilm is a "relevant filing system" under the terms of the data protection act, but as a gesture of goodwill, they're supplying all the statements going back to 2001.
My charges total £315, so I'll send a prelim letter off for that.
However, here's something:
I cancelled my PPI in Aug 2005 as that's when I first realised it was optional.
The cost over the years preceeding that totals many hundreds.
Should I send another letter asking for that back, suggesting it was mis-sold as I was young and naive, didn't realise it was optional etc etc?