Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Sent off first letter requesting refund of charges 5th February. Received letter today from Carol Jones Customer Relationship Manager advising that their charges are fair and transparent and that they make them clear in their terms and conditions.
We had an outstanding balance of £2700 and were offered a settlement figure of £1800. which we paid off December 06.
They have informed us today quote "we accepted payment of £1800 in Full and final settlement from a balance outstanding and therefore do not feel it is appropriate to consider your request for a refund of charges".
Heeelp where do we go from here?:-|
Do we send the SAR letter now or accept that we cannot pursue our claim.
round 1 to barclays
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settlement from a balance outstanding and therefore do not feel it is appropriate to consider your request for a refund of charges".
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Re: round 1 to barclays
