Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Having been in dispute with Lloyds for the last 10 weeks I received a letter today stating that they were sorry for the delay and did I want to contact the Ombudsman. Very helpfull; so I tried to conact the Customer Service Recovery Service (They wrote the letter) No answer; Vmail no call back. Next head office and custoner service (40mins on hold and then cut off). Finally the CEO's office were I also got a recorded message that there was no one there.
The reason for my username is that for all the that lloydstsb care I might just as well be on the other side of the moon.
As a customer of 40years how has been charged for a gold account he never requested I feel somewhat ......... (cant think of a word thats not rude)
I'm sure others have had the same treatment: Comments please
If you have charges you can claim them back 6 years ago. This is from the date you became aware of the unlawfulness of the charges. There are some links below to help you get around. Please raed the FAQ'S over and over. There is a lot to take in, so take your time.
Remember: The Ark was built by amateurs-The Titanic by professionals.
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If your claim is successful, please donate 5% so that it can continue to help others.
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HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?
YOU CAN NOW COMPLAIN TO THE OFT ABOUT THEIR CONDUCT UNDER THE CONSUMER PROTECTION FROM UNFAIR TRADING REGULATIONS 2008.
Is anybody there at Lloydstsb
. Very helpfull; so I tried to conact the Customer Service Recovery Service (They wrote the letter) No answer; Vmail no call back. Next head office and custoner service (40mins on hold and then cut off). Finally the CEO's office were I also got a recorded message that there was no one there.
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