lbaicon deadline expires tomorrow,so I am preparing my claim for submission. My prelim approach was made to the branch where my account is held. This was passed on to customer relations. I also sent LBA to branch and to customer relations and received phonecall fom branch mamger to say that it was being dealt with by named person at customer relations.
So my question is to whom do I address the claim, branch manager, customer relations, (named person) or to the Bank of Scotlandicon ?

Please post this in your main claim thread. That way we get the whole story to read and you get better advice. Thanks.

Similar Threads: