Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
lba deadline expires tomorrow,so I am preparing my claim for submission. My prelim approach was made to the branch where my account is held. This was passed on to customer relations. I also sent LBA to branch and to customer relations and received phonecall fom branch mamger to say that it was being dealt with by named person at customer relations.
So my question is to whom do I address the claim, branch manager, customer relations, (named person) or to the Bank of Scotland ?
Please post this in your main claim thread. That way we get the whole story to read and you get better advice. Thanks.