Thread: Have i made mistake? Signed agreement with company!!

Hi,

I found a website on friday offering to recover bank charges for 15% of the recovered monies.

I printed and signed an agreement and sent off copies of 6 yrs bank statements!

They dont respond to phone calls and i am concerned they may be a [problem]!

They are called "claimyours"

Can i cancel this agreement and claim by myself?

Could do with some help or advice

Thanks!

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Hi Dom,
Yes you can cancell the agreement under the cooling off period law. You are allowed seven days to cancell the agreement.

Thanks

So how would i go about doing this?

They wont respond to calls or e mail

I am worried if i send it by post they can claim not to have received it and go ahead anyway!

Recorded delivery - good idea!

The truth is if they were legit i wouldnt mind them having 15% to save me the time of doing it myself!

My concern is that they are not legit and they have access to my account etc.

The best thing i can do is write and cancel

Any suggestions on what i need to say or legal advice?

Hi, Dom.
you should find what you need to say in the link.
The cooling-off period and cancellations | Business Link

i have cancelled the agreement by e mail and post and phoned my bank to advise

The company responded to my e mail apologising (kind of)

If they were more responsive earlier then they might still have me as a customer!

Their loss!

Originally Posted by domflanuk

i have cancelled the agreement by e mail and post and phoned my bank to advise

The company responded to my e mail apologising (kind of)

If they were more responsive earlier then they might still have me as a customer!

Their loss!

Hi Dom,
Glad you got it sorted.

Regards,
Happyolddog.