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    • love the extra £1000 charge for confidentialy there BF   Also OP even if they don't offer OOC it doesn't mean your claim isn't good. I had 3 against EVRi that were heard over the last 3 weeks. They sent me emails asking me to discontinue as I wouldn't win. Went infront of a judge and won all 3.    Just remember the law is on your side. The judges will be aware of this.   Where you can its important to try to point out at the hearing the specific part of the contract they breached. I found this was very helpful and the Judge made reference to it when they gave their judgements and it seemed this was pretty important as once you have identified a specific breach the matter turns straight to liability. From there its a case of pointing out the unlawfullness of their insurance and then that should be it.
    • I know dx and thanks again for yours and others help. I was 99.999% certain last payment was over six years ago if not longer.  👍
    • Paragraph 23 – "standard industry practice" – put this in bold type. They are stupid to rely on this and we might as well carry on emphasising how stupid they are. I wonder why they could even have begun to think some kind of compelling argument – "the other boys do it so I do it as well…" Same with paragraph 26   Paragraph 45 – The Defendants have so far been unable to produce any judgements at any level which disagree with the three judgements…  …court, but I would respectfully request…   Just the few amendments above – and I think it's fine. I think you should stick to the format that you are using. This has been used lots of times and has even been applauded by judges for being meticulous and clear. You aren't a professional. Nobody is expecting professional standards and although it's important that you understand exactly what you are doing – you don't really want to come over to the judge that you have done this kind of thing before. As a litigant in person you get a certain licence/leeway from judges and that is helpful to you – especially if you are facing a professional advocate. The way this is laid out is far clearer than the mess that you will get from EVRi. Quite frankly they undermine their own credibility by trying to say that they should win simply because it is "standard industry practice". It wouldn't at all surprise me if EVRi make you a last moment offer of the entire value of your claim partly to avoid judgement and also partly to avoid the embarrassment of having this kind of rubbish exposed in court. If they do happen to do that, then you should make sure that they pay everything. If they suddenly make you an out-of-court offer and this means that they are worried that they are going to lose and so you must make sure that you get every penny – interest, costs – everything you claimed. Finally, if they do make you an out-of-court offer they will try to sign you up to a confidentiality agreement. The answer to that is absolutely – No. It's not part of the claim and if they want to settle then they settle the claim as it stands and don't try add anything on. If they want confidentiality then that will cost an extra £1000. If they don't like it then they can go do the other thing. Once you have made the amendments suggested above – it should be the final version. court,. I don't think we are going to make any more changes. Your next job good to make sure that you are completely familiar with it all. That you understand the arguments. Have you made a court familiarisation visit?
    • just type no need to keep hitting quote... as has already been said, they use their own criteria. if a person is not stated as linked to you on your file then no cant hurt you. not all creditors use every CRA provider, there are only 3 main credit file providers mind, the rest are just 3rd party data sharers. if you already have revolving credit on your file there is no need to apply for anything just 'because' you need to show you can handle money. if you have bank account(s) and a mortgage which you are servicing (paying) then nothing more can improve your score, despite what these 'scam' sites claiml  its all a CON!!  
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British Gas homecare


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Hi all, i have a british gas homecare account for the last 13 months and although i have had a minor repair to my heating system (the 2 way water valve) i have never had a service.

I have checked in my contract and it says all new contracts taken out will have a service on services covered within 28 days of contract and subsequently every year. 13 months have now passed, no letter, no phone calls, what should i do as for £16 a month i feel like i have somewhat lost out.

Any advice very much appreciated

thanks again

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Hi Fishmilk.

 

Give them a ring and query the situation. You may have been accidentally missed.

 

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Hi all, i have a british gas homecare account for the last 13 months and although i have had a minor repair to my heating system (the 2 way water valve) i have never had a service.

I have checked in my contract and it says all new contracts taken out will have a service on services covered within 28 days of contract and subsequently every year. 13 months have now passed, no letter, no phone calls, what should i do as for £16 a month i feel like i have somewhat lost out.

Any advice very much appreciated

thanks again

 

I used to work for BG and if you want some advice cancel the homecare contract. It is overpriced. Get a reputable service engineer to look after your system. BG are forever condemming perfectly good systems, so as to sell you another.

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  • 2 weeks later...
I used to work for BG and if you want some advice cancel the homecare contract. It is overpriced. Get a reputable service engineer to look after your system. BG are forever condemming perfectly good systems, so as to sell you another.

 

I agree with you the sevice is not worth the money - they prey on the worried - when/if you get them to service the system they are not there for 5 minutes - not good value for money :evil:

There are 10 kinds of people in the world:

Those who understand binary and those who don't.:rolleyes:

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  • 2 weeks later...

British gas are due to service my system for the very fist tim on 23rd march, i have a baxi back boiler and am worried what will happen if they condem it? If its condemmed is that the end do i have to have a new boiler??

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HI Fishmilk i work for myself (gas engineer) and your baxi back boiler will not pose any probs, it may be old but you will be able to get all the parts required for it no problem whatsoever.

BG homecare is very expensive and you do not always get the experienced engineer you think you are paying for due to a big influx of adult trainees, 6 months and they are sent out in their nice vans with laptops, servicing is a thing of the past with most of them they use a telegan flue analyser, probe put in boiler flue and out pops a reading, what ever happened to the cleaning of the exchanger and checking the working parts etc. They have a very high tendancy of saying systems are in need of renewal or upgrading this is because the engineers in question are on a bonus system and have targets to meet, selling of C/Monoxide alarms is a favourite one or your system is now classed as Not to Current Standards (NCS). The service you may find was carried out at the start when they service and insperct at the same time before going on the plan but it is now overdue and needs to done asap, they are famous for dragging this out though so good luck.

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Ive been Corgi Regd for 19 years and dont know how BG have the cheek to call what they do during your annual visit, a service.

 

If i went to a customers house and put a probe in the flue and said its ok love £150.00 please, im sure few would pay me.

 

Good old strip down servicing, Especially with an Open flued BBu is ESSENTIAL.

 

Insist they do it. If heres there for less than an hour hes not done it right.

 

Martin

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Right so if your £200 valve pump on your boiler brakes. Who will replace that for free ? ..... Homecare will. Sorry but replacing a £350 fusebox when it breaks on a £4.50 a month electrical service is NOT crap.

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WORK IN PROGRESS :cool:!!!;)

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I took out HomeCare 6 months ago as house now about 7 years old and no previous services done. Took a while to get first inspection visit for Service. Shortly after the Control Unit needed replacing and was done swiftly and the engineer redid the service properly this time! A couple of weeks ago the expansion vessel needed replacing. I'm happy and quids in at the moment. It's an insurance deal at the end of the day and avoids unplanned big payouts when things don't work.

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Right so if your £200 valve pump on your boiler brakes. Who will replace that for free ? ..... No one will you are paying an insurance for it, what i am saying is that the service they offer for what they ask is not value for money, there are plenty of competitors out there and unfortunately a lot of people think yes they are dearer but hey its BG we wont have any probs, yeah right, insurance is available elsewhere cheaper, to put it in comparison for you Karma1 ask them for a quote for new boiler or heating then come back to me that they are value for money, hey and thats another thing you can phone company (A) out for a quote and say they say £2500 then contact BG who quote £4750 and feel that although BG are dearer you feel as a big company you wont have any probs so decide to take the BG offer, guess what: BG a lot of times sub contract the work out which could go to YES YOU GUESSED IT company (A).

Im not saying BG are bad, they have good engineers also, but for value for money im afraid there isnt any.

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Some excellent posts here,and good to see some people here who are in the front line and therefore qualified to add substance to the thread.;)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Recieved a cheque off British Gas this morning for £30 'in recognition of the problems you have had experienced in your dealings with us'

Lets hope they do actually turn up and service my boiler properly!!

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Recieved a cheque off British Gas this morning for £30 'in recognition of the problems you have had experienced in your dealings with us'

Lets hope they do actually turn up and service my boiler properly!!

 

 

Well dont forget to make him a cup of tea with FRESHmilk .......:lol:

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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For the premium of £16 per month you could get a brand new boiler every other year, and as it is covered during the first year by the manufacturer, that only leaves one year at risk. If it hasn't broken during the first year then it is highly unlikely that it will during it's second.

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For the premium of £16 per month you could get a brand new boiler every other year, and as it is covered during the first year by the manufacturer, that only leaves one year at risk. If it hasn't broken during the first year then it is highly unlikely that it will during it's second.

 

HOW?

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I am unsure as if the mods will accept my posting but i feel the information will help many users/familes or neighbours On this site .

 

 

 

The government has plegded to end fuel poverty in our life time and grants and initiatives are available .

 

 

 

A "good installer " will have registered with schemes to reduce the financial burden on its customers .

 

[/url][commercial link removed] discounted boilers and controls and other inititives

 

Our local council has a scheme which other may(MUST) have similar

[commercial link removed]

 

Do you live in Preston?

 

Are you an owner occupier?

 

You don't qualify for a grant?

 

You can't get help from your mortgage lender / bank / building society?

 

Preston MoneyLine may be able to help!

We have a loan designed to help in these circumstances. Loans are available from £100 to £12,000 with typical interest rates from 3% to 5.5%.

 

As a not for profit organisation our rates are low enough for you to afford.

 

There are no hideen fees or charges and no early repayment penalty. This service is here to provide a fair loan at a fair price.

 

Whatever the problem - Preston MoneyLine can assist in bringing your property up to the decent homes standard.

 

THE TERM DECENT HOMES is specific in providing homes with heating

 

 

 

 

 

Energy efficiency central heating and other measures are available :

 

 

 

Warm Front Grant - England

 

The Warm Front Grant was originally introduced in 2000 and was amended in June 2005 to include Central Heating for all clients and oil central heating for those not on the gas distribution network. Eaga Group Government Contracts Division manages the scheme throughout England.

The Warm Front Grant provides a package of energy efficiency and heating measures up to the value of £2,700 (except where oil central heating is installed or repaired where a maximum grant of £4,000 is available).

If the property has previously received any measures under Warm Front, the value of the grant available to the existing householder under Warm Front will be the balance of £2,700 or £4,000 if oil central heating is involved, less the value of all works previously completed in the property under Warm Front since June 2000.

If you own your home, or rent it from a private landlord, you may be able to claim a grant of up to £2,700 under the Warm Front Scheme. Read our Warm Front Eligibility page to find out if you are eligible.

To apply for a Warm Front grant, click here.

If you have a query about the Warm Front scheme, please contact [email protected]

 

Warm Front £300 Heating Rebate Scheme

 

On Monday 5 December 2005, the Chancellor made a pre-budget announcement regarding the Government’s intention to offer a £300 rebate off the cost of installing a new central heating system for people aged 60 or over who own or privately rent their home.

The £300 rebate, which forms part of the Warm Front Scheme, can only be used by householders who either have no heating system or one which is inoperable.

The £300 rebate will be made available from 11 August 2006 to all householders aged 60 or over who are not in receipt of a qualifying Warm Front benefit.

Application Process

 

Stage 1

All customers will apply via the Eaga Contact Centre on 0800 316 2808.

Customers who are not eligible for Warm Front will be given the opportunity to register for the Warm Front £300 Heating Rebate Scheme.

A Benefit Entitlement Check will be offered and if the Warm Front qualifying benefits are identified, the householder will follow the normal Warm Front route. If no benefits are identified, or the customer refuses the Check, they will be passed to the Warm Front £300 Heating Rebate Scheme.

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I have been with British Gas Home Care for three years, never missed a payment to them. I called them a few weeks back saying my boiler, which is covered by my home care contract, was having problems.

 

Despite making a morning appointment the engineer finally turned up at 6:30pm. I had to take a day of work for this. He came in spent less than five minutes looking at the boiler and said all that was needed was to turn up the gas pressure, which he did. The problems continued until it completely failed two weeks later.

 

I called home care at 7am on a Thursday; they said they could not get anyone around until Friday, despite me pointing out that I have no heating or hot water.

 

I took the day of work and booked the engineer for a morning call. The engineer turned up late on Friday and could not fix the problem and said I would have to go over the weekend with no heating or hot water.

 

I took the day of work and booked the engineer for a morning call the next day. An engineer turned up late on Monday and could not fix the problem and said he would come back with another part on Tuesday. The family and I would have to go another day with no heating or hot water.

 

I took the day of work and booked the engineer for a morning call the next day. An engineer turned up late on Tuesday and couldn’t fix the problem. Said they needed to order a new part. The family and I would have to go another day with no heating or hot water.

 

I took the day of work and booked the engineer for a morning call the next day. The engineer hadn’t turned up by lunch time so I called and asked where he was and was told he was running late and would be there later. I had no reason to believe otherwise as they are always late. He didn’t turn up, at all. The family and I would have to go another day with no heating or hot water.

 

I took the day of work and booked the engineer for a morning call the next day. An engineer turned up on time on Thursday, with a second engineer, they couldn’t fix the problem. They said they would have to get the manufacturer out to fix it. They said they will call me back later in the day, they didn’t. I called the help desk and was told sorry, we can’t help we have asked the manufacture to call you. I asked when they would call, they said we don’t know, maybe Friday, maybe Monday, maybe Tuesday. The family and I would have to go another day (??), week(??) or month(??) with no heating or hot water.

 

Five days off work and counting, over £700 of payments to British Gas and now at least ten days and counting with no hot water or heating. I

 

Make up your own mind about whether you want to deal with this company.

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thats privatisation for you mate. God bless mrs thatcher.

 

Can you post some specifics like, make and model of boiler and symptons of fault etc, ill try to help. (i am corgi regd)

 

martin

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I am on the BG HomeCare 100 scheme - signed up in November 2006. BG did not do the initial check on the boiler for about 2 months (their T&Cs state they try to come within 28 days).

 

That initial check cost me over £150 but I am disputing this for two reasons:

 

1. The previous owner had the boiler inspected by BG less than a year before BG inspected the boiler for me.

 

2. The whole purpose of the initial inspection is to decide if if I am eligible for the scheme. If that is the case then why is the one year contract period from the date I signed up rather than the date they fixed the boiler (after the initial inspection).

 

3. How do they know that the problem I paid £150 for did not occur between the time I sgned up (the date contract runs from) and the date on the initial inspection (some 2 months later).

 

I have raised these problems with BG but got no reply so I complained to EnergyWatch. Unfortunately, these types of complainst are no longer part of EnergyWath's remit. So, I am still waiting to hear from BG.

 

I did not pay the £150 bill they demanded but I am still paying the monthly amount for the HomeCare 100 scheme - I just hope they still consider I am 'covered'! I am still waiting to hear back from BG about this!

 

One thing I have thought about the HomeCare 100 scheme is that they fix 'boiler breakdowns'. Now what is a 'breakdown'? That is not defined! I assume it means they only fix the boiler if it is not working at all!

 

BG also said that my system needed 'flushing'. I agree that is true, but BG want £560 to do this - that is £112 per radiator! I can do it myself for nothing!

 

On another note, the engineer who did the initial boiler check said that I could have a 'hyrdoflow' fitted and this would stop the scale forming on my shower screen! Believe me it does not stop that - it may protect my boiler but that is all! BG have no agreed to take out the 'hydroflow' and cancel the bill for its installation.

 

Finally, I have been trying to pay my electric bill to BG but they have been convinced I have a 'token meter'. I don't have a token meter but it has taken repeated attempts to convince them - they even sent out a man (on two occasions) just to check I don't have a token meter! Even then they were still convinced I have a token meter. Finally, today, they acknowledge I do not have token meter so they have set me up on direct debit again and cancelled the bills for the last two months!

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