Thread: Blueloobylou Vs Barclaycard **WON**

Hi all,

Just wanted to stop by and say Hello. I have been reading this great site, and digesting all of the information, for a few weeks.

I have now sent the S.A.R - (Subject access request) to Barclaycard on 6th Feb 07 (going after Capital One and Woolwich too). Looking at the statements I have, of which I never took much notice of before I realised I could get my money back , I have noticed that, several times, Barclaycard charged a late payment fee of £24.00, and then because that late payment fee took me over the credit card limit, they then charge me an overlimit fee of £24.00! Cheeky beggars!

Cant wait to do battle with this lot, I can tell you.

No doubt, I'll be posting with lots of questions.

Similar Threads:

• Blueloobylou V. Woolwich
• Blueloobylou Vs Capital One
• Barclaycard
• Barclaycard CCA
• Barclaycard & CCA

Hello again Looby
Well your going after Barclays in a big way, and why not, they do seem to have a fair lump of your money.
Well as before have a good read around and we'll catch up with you later.
AL

No response yet from barclaycard

Patience is a virtue

Times running out, Barclaycard!!!

Ooh, my post above must have spurred Barclaycard into action as I received a letter today with copies of my statements but only as far back as June 2004. The rest, good old Barclaycard tell me, are on microfilm and it will take them longer (round about 6 weeks or so) to send me the rest. They say they are only sending me these as a gesture of goodwill as they do not believe that they fall within the scope of the Data Protection Act 1988. They also tell me that due to the increase in people requesting copies of their statements, they deal with them in date order, to be fair to everyone and the Information Commissioner are okay with this.

I feel a lba coming on!

Blue

Sent letter to Barclaycard today saying they have 14 days to provide me with the rest of the statements and what they are saying about "not being included in the data protection act" is a pile of poo!

Thats the spirt Looby, you dictate time scales not them.
Stick to the laid down proceedure and you will succeed.

Thanks Al, Its only because of this site that I feel a little confident in what Im doing. God, do I feel empowered!

Hi
Time is now running out for Barclaycard to provide me with the list of charges prior to June 2004. If I dont hear back from them, do I proceed on to the Prelim letter and if so, do I estimate the charges from June 01 to June 04?

Blue x

Bump x

Hi Blue
Sounds just like Smarmycard.
If you hav'nt done so already jog their memory with a letter reminding them of their obligations as a data controller re DPA SAR requests, the timescale and how long they have left to supply your statements.
If you already have donethe above read this http://www.consumeractiongroup.co.uk...n-act-non.html

Estimating is a bit of a can of worms, yes you can do it, and i believe ppl have, and won, but better to explore all the avenues of getting your statements than to estimate.

AL

Hi Al,

Thanks for that. I have sent Template 1 (the reminder) on 17th March so if they dont respond this week, its on to Template 2.

Thanks for your help

Still no response from Barclaycard. They've had both letters 1 and 2 for non compliance now and still havent sent me the rest of the charges or even responded to my letters.

What do I do now? Do I report them for non compliance or start court action against them for with holding the info? Help please.

Hi Blue
You seem to be suffering, the only thing to do is take them to court if they wont play ball (dont get to stressed you are in the right, you ARE the claimant, and you ARE entitled to this data).
Go here http://www.consumeractiongroup.co.uk...n-act-non.html

You can download the N1 from here http://www.consumeractiongroup.co.uk...-form-pdf.html

If you need help just PM me, If i cant help i will direct you to someone who can.
Barclaycard will give you what you asked for one way of another.

AL

Hi Al,
Thanks for your help with this. Ive read on other threads that Barclaycard dont seem to be taking us very seriously and are failing to comply with the SAR within the 42 days.

Their condescending attitude just adds insult to injury.

Looks like I'll be writing to say "See you in Court""

Hi Blue
perhaps if you have the name of someone at the DPA dept at B/C you could send them a copy of the letters you are about to send to the court and the Information Comissioners Office and give them another 7 days, it might save going to court which will take time. Not the perfect solution but.....

AL

Hi Al,
I do have a name but its just someone who works in Customer Services who sent me the original letter with half the statements they owe me. It might be worth sending a Recorded delivery letter direct to her. Mind you, I did that last time and she didnt even reply.

Blue

Loobylou, Lindylou, you two should start up a toiletries business.