Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I am about to take the lovely people at Lloyds TSB Credit Cards to cleaners (hopefully) and have just requested the last 6 years statements by telephone. I think I was lucky enough to get someone who didn't have much of a clue as after they advised me that I would be getting charged £400+ for the copies and that they could only send the last 5 years, I quoted the data protection act to them and after they referred to a 'colleague' should have them in the next 14 days, bonus!!!
Any tips from those who have already taken them through this whilst I await receipt of the statements?
Hi and Welcome!
My advice would be just to keep reading everything you can on here, also have a look at some of threads in the "Success" thread to give you an idea on what to expect.
Good luck, and if you have any questions, please ask.
Barty
I am in the process of claiming from HSBC on a current account. £1812.99 to be precise, one week left until I can request a judgement. Just wasn't sure if the process tended to be the same on credit cards and indeed with ltsb, as I have found them to be quite unreasonable in the past!!!
Just a note of interest for folks requesting statements. Having requested them by telephone quoting the data protection act etc, I have been charged for the statements as promised. However.... rather than the projected figure in excess of £400, I have been charged a grand total of £4.33....... I make that less than 5p per sheet as opposed to the regular £6...