Thread: millymollymoo O/H V Egg

Hi decided to apply for S.A.R on 18th January for O/H's Egg Card that was closed in 2003 by default {due to their never ending charges} however fully paidshortly after.

Sent this off to:

Jenny Gordon
Data Protection Manager
Egg Plc
1 Waterhouse Square
138 - 142 Holborn
London EC1N 2NA



Right first a bit of history, the card account was registerd under an old previous address {his mothers} and he had an old statement for this address which was in 2003 and provided this. Also, sent a utility bill for the next address he moved to following that and informed of his new address and provided a current within 3 months utility bill for that as well as passport ID.

Right heard nothing. Anyways the sneaky b*g***s sent a letter 18 days later to his old registered address{hoping he would not get it} but he did cos his mum rings up a couple of days ago and says she has a egg letter.

Right you may of guessed what the letter was about....ID! They apparently {considering he moved 4 years ago} want a statement from this address that is less than 3 months old at the same time the same for the address after that. {they are having a laugh!!!!} cos as they state the ID is INVALID as it is not within the last three months. OK duh!!!!
and once they receive the Id requested will provide hos request{says nothing about the date starting from when they receive this}

So today have sent off a letter with the ORIGINAL now utility bill that they already have for his current address, though this was a photocopy {think they will be shocked he got their letter though...their plan to stall is not working me thinks.... } stating to provide the 'within' 3 month Id for the other addresses as being impossible and unreasonable and that by providing all the ID in his S.A.R originally that should of been sufficient in confirming his identity, oh and told them that if they had read the letter properly they would have known that he had moved as it said so as well as this was at the top of the letter.

Have reminded them of their deadline to comply which is 27th Feb and that they have taken 18 days through their own delay in sending the letter concerning the ID as it was dated 6th Feb, also that he will report them to the Information Commissioner if they do not comply and that he was well aware of their behaviour in sending out peoples S.A.Rs with delaying and stalling the process.

For anyones information their address for return is different than where the S.A.R was sent too It is;

Data Request Team
Point North
Brierly Hill
DY5 1LU


Lets see what happens now


Shall we have a bet they send another letter to his old address!!!


Milly X

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CCA request received todat only readible if you are a mouse . Now wheres that magnifying glass. By the way the worst Credit Card agreement so far

However, sent to the RIGHT address this time. So I guess no more naughty eggy excuses for delaying the S.A.R.

Milly X

Wanna bet sent the Id off blinkin original as they insisted two weeks ago and even though they acknowledged the right address to send CCA mouse print!!! They deadline has now passed today for the S.A.R. Right you wait Egg its all going in all your dirty tricks to not comply

Milly XXX

This was funny today my O/H rang Egg to say that they are over their deadline anyay the guy was trying to put O/H through to the DPC and she wouldnt answer the phone. The guy said he tries to put people through to her all the time and she never answers ...WONDER WHY.

Oh well her loss letters been sent giving her 7 more days or Filing at court as well as reporting her for non compliance at Information Commissioner.

What a load of old nonsense



Milly X

Update letter received to day {not in reply to mine cos of the date sent} but obviously in reply to email her colleague sent saying she will comply by 24th March Me thinks not missus. You have my letter now and I am afraid you will comply or face the music .

I mean I think you need retraining love since when was Egg entiltled to 65 days to comply....

Milly XX

Right received a bundle of information from Egg...oh yes she hurried to comply within the 7 days set in the non compliance letter.PMSL. However I asked her to make sure there was a true copy of default notice.......there wasnt.

Shall i send another letter or send prelim with default removal in there.???


Milly XX

Anyone?

Ok I have finally sent prelim off to Egg...3 pages long reason is because of compensatory damages through remortgaging and default removal.

Milly XXX

Deadline 2nd May!

O/H Recived a miniscule offer and excuses as to default and no default notice...what asurprise!!! lba going off tomorrow and rejection letter combined!!!

milly XX