gatecrasher2 vs Abbey

**gatecrasher2** · 9th February 2007 16:39

Thanks to this site for getting me to where i am now.
I had noproblems with SAR icon

.
Sent lba icon

and got 10% of my claim refunded as a goodwill gesture icon

.
Accepted "goodwill gesture icon

" as a partial refund and got the standard "4 weeks" response, twice, each worded differently (a phone call icon

to clarify which one to ignore proved to be interesting).
Getting ready to file my claim at the end of this week.

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Abbey Victim V Abbey ***WON***

**spicester** · 12th February 2007 20:56

good luck mate!!!

**gatecrasher2** · 26th February 2007 20:20

Checked bank account the other day. It would appear that Abbey icon

's goodwill doesn't stretch to paying in all of the offer they made me. They paid in 65% of their 10% offer.
Snot-o-gram has been posted with a revised schedule with up to date interest icon

.
MCOL is in place ready to go in 7 days time.
Time to go and make sure i have 3 copies of everything

**gatecrasher2** · 26th February 2007 20:31

Also, is it usual for Abbey icon

to try and drag things out with their "complaints procedure"?

**Kirstypops** · 26th February 2007 20:35

I've got three copies of their complaints procedure. It's their way of not answering our questions.

**gatecrasher2** · 26th February 2007 20:51

I get a copy of that booklet with every letter i receive from them. (Sh)Abbey icon

's printers share price must be through the roof!!!

louis wu · 26th February 2007 21:12

Must make their shareholders very happy lol

**gatecrasher2** · 3rd March 2007 11:11

Filing MCOL on the 5th March. Still no response from Abbey icon

, but then i wasn't expecting much until i filed the claim.

**gatecrasher2** · 5th March 2007 22:09

MCOL filed today. 7QZ28833 Finlay v Abbey icon

National plc

**Michael Browne** · 5th March 2007 22:14

Send 2 copies of your schedule of charges, clearly marked with your claim no. + a brief covering letter asking for them to be filed with your claim to:

The Court Manager,
Money Claim Online
Northampton county court icon

21-27 St. Katharine's Street
Northampton
NN1 2LH

Dear Sir/Madam

(Your Name) –v- (Bank)
Claim No: ********
Date Issued: xx/xx/xx

Please find enclosed a schedule of penalty charges taken from me by the defendant, along with interest icon

claimed at the annual rate of 8% pursuant to section 69 of the County Court Act. The interest in addition to the amount in charges equates to the total amount of my claim, namely £(AMOUNT).

I respectfully request that the enclosed schedule should be attached to the particulars of my claim.
Yours sincerely,

Wait until you receive the Notice of Acknowledgement (not the Notice of Issue) from the court and then send a copy to the bank’s solicitors, since they are the ones who will now be dealing with your claim

Dear Sir,

(Your Name) -v- (Bank)
Claim No: ********
Date Issued: xx/xx/xx

Please find enclosed a copy of my schedule of charges relating to the above claim.

Yours sincerely

**gatecrasher2** · 5th March 2007 22:21

Thanks for your help. I'll print the schedules and mail them tomorrow.

**gatecrasher2** · 8th March 2007 20:36

Received Notice of Issue today from MCOL.
Also received the Abbey icon

eight week standard (we can't figure it out, but we'll take our own sweet time in trying to) letter.
The penny may drop shortly.

**gatecrasher2** · 9th March 2007 16:19

Got notice of issue. Deemed to be served on Abbey icon

by 11th March. They have to respond by 25th March.
Perhaps this may provoke a response from them?

**gatecrasher2** · 10th March 2007 18:50

Received another letter from Abbey icon

today. I think they have dropped themselves in the brown and smelly stuff.

"The regulations say that we must explain our charges in plain language and that we have to act in good faith, which, according to the OFT, means dealing fairly and openly with customers"

They then go on to quote on why charges are made, then cast aspertions as to the way my account was run.

Their whole complaints process has failed to take into account the OFT's ruling and the Unfair contractual terms issue.

Court proceedings it is then

**spicester** · 11th March 2007 01:49

Originally Posted by gatecrasher2

Got notice of issue. Deemed to be served on Abbey icon

by 11th March. They have to respond by 25th March.
Perhaps this may provoke a response from them?

Mines deemed to be served on the 13th so just two days apart they gonna be busy bees aint they lol

**alexted** · 11th March 2007 09:33

Mine was deemed served on the 10th - busy bees indeed!

**spicester** · 12th March 2007 01:03

lol

**gatecrasher2** · 20th March 2007 18:25

Received notice of acknwoledment today. It appears that Abbey icon

have a solicitor in house, part of TS6 BO3 (Bank Charges Team).
They have 28 days from the 16th to file a defence icon

.

**mariejader** · 20th March 2007 22:44

at the moment they seem to be filing approx around day 22

**gatecrasher2** · 22nd March 2007 16:13

Received a letter from Abbey icon

today asking for information on how i calculated the s.69 interest icon

on each and every charge.
Is this just another stalling/bullying tactic on their part?
Advice appreciated.

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