Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default Me vs Nationwide

    This is my first go at this, so this is where I am up to.

    22/12/2006 - Letter sent requesting 6 yearsicon statments.

    02/01/2007 - Leter recieved confirming request from Mr Greenacre.

    09/01/2007 - Letter/Statements arived (in rubber band not folder) from Ms Thomas.

    11/01/2007 - Letter sent requesting refund of £7921.71 plus intrest (gave 14 days).

    22/01/2007 - Standard fob off letter re transparent, open etc from Mr Huntley.

    25/01/2007 - Letter sent requesting repayment again (gave 14 days).

    05/02/2007 - Standard fob of letter re referal to Member Services from Mr Huntley, (actualy recieved two copies through post).

    09/02/2007 - Completed Money Claim Online, made payment, got fingers crossed.

    Regards

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  2. #2
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    Default Re: Me vs Nationwide

    Hi Up-North!

    Well done so far...just a case of waiting for which Defence charade strategy Nationwideicon will try to use, before they re-pay U your money!

    btw...Which type of interesticon are U Claiming?



    Best of Luck!


  3. #3
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    Default Re: Me vs Nationwide

    10/02/2007 - Received letter from Ms Cornell, Member Services stating they are investigating my complaint quoting that the FSA gives them 8 weeks to reply.

    Looks like they have turned my request into a complaint so they try to stall me for a further 8 weeks and longer if they write to me stating why they cannot send a full response.

    To late for them now that court process has started. Claiming contractual interesticon.

    Regards


  4. #4
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    Default Re: Me vs Nationwide

    14/02/2007 - Letter recieved from Court confirming the claim was issued and the Nationwideicon has untill the 03/03/2007.

    Regards


  5. #5
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    Default Re: Me vs Nationwide

    Well done you upnorthman! i've sent my court claim off through MCOL today so a week or so behind, hope you get it all back!

    aimee.


  6. #6
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    Default Re: Me vs Nationwide

    15/02/2007 - Nationwideicon acknowledge claim on MCOL website, 28 days to respond to claim.

    Regards


  7. #7
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    Default Re: Me vs Nationwide

    16/02/2007 - Letter received from Mr Johnson from Member Servicing advising they have completed their investigations into my ""complaint"" and find that they are comfortable that they have been open and transparent with their fees. And hope this clarifies the reason for not being able to refund my charges, they also don't want to loose me as a member.

    What utter BS, they will be uncomfortable now the court process is gaining momentum, And it is I that will hopefully be comfortable very soon.

    I will have to remind them when they close my account that they dont want to loose me as a member.

    Regards


  8. #8
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    Default Re: Me vs Nationwide

    Hi,

    Once you issie MCOL, they settled with me in a week.

    Money paid straight into my account.

    Then they told me they would close my account in 30 days.

    As they have not got back to me by today after I threatened further action I will now go back to court to take further action!!

    Woolwich N1 issued 15.01.07 £11k
    Acknowledged 01.02.07
    Defence Filed 15.02.07
    AQ Filed 21.02.07
    AQ Deadline 05.03.07
    Woolwich AQ late, given till 16.03.07
    29.03.07, Judgement rec, woolwich to pay up by 10.04.07
    Money received 16.04.07

    Nationwide MCOL issued 22.01.07 £1k
    Settled in full 05.02.07
    Account being closed
    Appeared on Watchdog 20.02.07

    Abbey Issue MCOL £5k 24.01.07
    Defence Filed 21.02.07
    29.03.07, AQ hearing set for 20.04.07 with other like cases.
    11.04.07, Full settlement letter received for £5,769.12

  9. #9
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    Default Re: Me vs Nationwide

    20/02/2007 - Received Acknowledgement of Service dated 15/02/2007 - Mr Bacon is defending my claim.

    Regards


  10. #10
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    Default Re: Me vs Nationwide

    i got that on the 14th, not had a aqicon thing yet, hope i dont have to lol


  11. #11
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    Default Re: Me vs Nationwide

    Quote Originally Posted by Up-North View Post
    20/02/2007 - Received Acknowledgement of Service dated 15/02/2007 - Mr Bacon is defending my claim.
    13 days gone, not heard anything yet

    Regards


  12. #12
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    Default Re: Me vs Nationwide

    Hi,

    Nor me, I started my court case 17th feb and I got a letter as you did saying they are defending my claim and its acknowledged but nothing more

    aimee.


  13. #13
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    Default Re: Me vs Nationwide

    Quote Originally Posted by Up-North View Post
    13 days gone, not heard anything yet

    Regards
    18 days now gone, no word from them


  14. #14
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    Default Re: Me vs Nationwide

    It does seem as if they are changing their tactics a bit now days they seem to acknowledge the claim saying they will defend then nothing. Does anyone get their money within a week after their claim acknowlege :idea:

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    Nationwide - claim £445
    23/1/07 Submitted prelim letter
    2/2/07 Standard reply received
    6/2/07 Submitted LBA
    16/2/07 Standard reply received
    21/2/07 Submitted N1 claim form to County Court
    3/3/07 Claim deemed to be served, defendant has until 19/3/07 to reply.
    15/3/07 Received acknowledgement dated 5/3/07 Nationwide intend to defend in full. They now have until 2/4/07 to submit defence.
    23/3/07 Cheque received for £635.27 (£445 + £110.27 interest + £80 court cost)
    Advice & opinions of mahharg are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

  15. #15
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    Default Re: Me vs Nationwide

    Hi,

    Im the same 17 days gone now and nothing. I have had a transaction of less than 300 pounds credited to my account but it just says 'cash credit' i presume thats not it, they've sent no correspondence and my claim was for 2152 approx..

    hope you hear from them soon upnorth!


  16. #16
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    Default Re: Me vs Nationwide

    my sister just got £1334.21 which was paid as £999 and £335.21 this is the charges in full, and overdrafticon interest but not got the 8% interest or the court fee, her claim was started
    request 8th Jan
    lbaicon 22nd Jan
    action 5th Feb
    1334.21

    so she just waiting for the court cost of 120 and 105.02 in the interest, so should all be done for her soon, this how Nationwideicon payout then in this order


  17. #17
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    Default Re: Me vs Nationwide

    Hi,

    do you know how long between each payment?

    thanks again,
    aimee.


  18. #18
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    Default Re: Me vs Nationwide

    mad i got a letter from Nationwideicon my self this morning telling me that they have paid 151.00 into my account and 30 in court fee and 5.03 in interesticon, and it says at the bottom that they are unable to provide me with an account thats completely free of charge, and if i breach the terms and conditionsicon of that account, in the future i should make alternative banking arrangements, as it may be necessary for them to give me 30days notice, does this mean they are closing the account or i can keep it open.

    another point there has been a payment of 149 into the account, but thats not the amount they have said they paid back, do i have to tell the court the money has been given back to me, this was only a claim for just under 200 not my main claim on my other account, going on there figures they say they have credited 151.00 8%interest of 5.03 and 30 court costs,


  19. #19
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    Default Re: Me vs Nationwide

    Hi,
    Yeah i think there is a letter in the templates bit to send saying you are not accepting part refund etc.. ?


  20. #20
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    Default Re: Me vs Nationwide

    mad i got a letter from Nationwideicon my self this morning telling me that they have paid 151.00 into my account and 30 in court fee and 5.03
    another point there has been a payment of 149 into the account, but thats not the amount they have said they paid back
    You could always give Nationwide a quick call refering to the letter. Give them a couple of days though as they tend to pay in dribs and drabs.

    and it says at the bottom that they are unable to provide me with an account thats completely free of charge, and if i breach the terms and conditionsicon of that account, in the future i should make alternative banking arrangements, as it may be necessary for them to give me 30days notice, does this mean they are closing the account or i can keep it open.
    It looks like they may have changed their tune a little and are not closing your account. It certainly doesn't look like an official notice.

    Knowledge is Power
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    Have I been of any help to you? if so please click my scales to the left to enhance my reputation. Thank you. If not PM me.
    Nationwide - claim £445
    23/1/07 Submitted prelim letter
    2/2/07 Standard reply received
    6/2/07 Submitted LBA
    16/2/07 Standard reply received
    21/2/07 Submitted N1 claim form to County Court
    3/3/07 Claim deemed to be served, defendant has until 19/3/07 to reply.
    15/3/07 Received acknowledgement dated 5/3/07 Nationwide intend to defend in full. They now have until 2/4/07 to submit defence.
    23/3/07 Cheque received for £635.27 (£445 + £110.27 interest + £80 court cost)
    Advice & opinions of mahharg are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.


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