Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Reaver V's Barclaycard! How much longer must I wait?

    Hey ALL!!

    I sent Barclaycard my data request back on the 28th August 2006, to which they replied on 14th septmber 2006 saying the usual thing about microfiche and only provided me statements from after my account was closed?!?!? They also gave me a 8 week time period to order the £3 microfiche statements before my data request file would be closed.

    So I sent a letter after reading the http://www.consumeractiongroup.co.uk...hey-wrong.html thread, back on the 7th january 2007!!!

    I'm still waiting for any useful information from Barclaycard!!! Should I send Another £10 data request? I think I shouldn't really have to pay again. Still waiting though....

    Will let you all know what happens.

    The Reaver

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  2. #2
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Oh and not to mention the fun I had with the dept. I was pestered with loads of those nasty letter for a couple of years. I ended up paying a dept collector in person at the door £20 per month. After a while I wised up and found out from barclaycard the dept was actually sold to Caboot a while back. So I'd been paying the dept collector at the door, who'd been paying barclaycard, who'd been paying Caboot?!?!

    I sorted this out early 2006 and set up a £20 standing order, which later became a £25 standing order afeter I missed a payment. You can tell their phone staff are trained simply to get "£5 more,£5 more!!" out of you.

    Although after hearing the amount I owe last time........I have a sneaking susipsion they're charging interesticon. I must call up I guess and find out, Or maybe just send the letter to ask them NOT to charge interest??

    Oh Barclaycard will regret the day they crossed THE REAVER!!!


  3. #3
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Hi Everyone!

    STILL NO REPLY FROM BARCLAYCARD!!! Should I complain to the information commisioner? Has anyone got a link for me? Many thanks.
    I seem to have hit a brick wall here....help?!?

    Reaver


  4. #4
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Hi,

    I have had the same problems with them, I have also complained go Information Commissioners - Enquiry form

    They are the worst, really are....


  5. #5
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Hey bobsp.

    Many thanks there for the link. They are obviously just trying to stall, and after the trouble they caused me!!! From another thread I found someone who already complained. the information comissioner said

    "In addition, section 13 of the Act gives individuals the right to claim compensation if they have suffered damage as a result of a contravention of the Act"

    So I should be to do a claim for this, I was reading another thread about this but cant find the link right now.
    Question: could I include this in my claim for the charges or would I have to do a separate claim?

    Many thank.

    Reaver


  6. #6
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Hi,

    We had a call today and have been assured the statements will be here by the weekend. this is after making a complaint to the ICO and also emailin Adrian Whalley numerous times. We will have to see if they finally arrive....


  7. #7
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Hi,

    Sounds promising! When did you complained to information commissioners office? Oh and who's this Adrian Whalley?
    Are you going to go after compensation under the data protection act?

    Reaver


  8. #8
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Hi,

    Well the statements finally arrived on Friday (23rd) going thriugh them this evening.

    I am going to get my old m/card and b/card's statements, account closed in 2004, but there were plenty of charges on it.


  9. #9
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Quote Originally Posted by bobsp View Post
    Hi,

    We had a call today and have been assured the statements will be here by the weekend. this is after making a complaint to the ICO and also emailin Adrian Whalley numerous times. We will have to see if they finally arrive....

    What e-mail address did you use? I might see if that gets me better results than my letters...

    Apologies to people who I was in the process of helping, I may be gone some time.

  10. #10
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Hi,

    I used adrian.whalley@barclaycar d.co.uk, never got a reply, but seemed to get a result.


  11. #11
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Hey all.

    I've just posted my complaint to the information commissioner on the net. Bobsp did you wait for a reply to that before E-mailing Adrain Whalley,and who's he in Barclaycard.

    Many thanks y all.

    ReaVer


  12. #12
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Should I/can I E-mail him anyway and see if I can get my statements?

    ReaVer


  13. #13
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    I emailed him and complained to the ICO at the same time. I let him know I had complained to the ICO, and how dissapointed I was in having to go down thst route, but B/Card had left me with no alternative etc...

    I also attached a copy of the SARicon.

    Bob


  14. #14
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Cool, cheers bobsp.

    I'll be e-mailing him later.Lets hope it gets me somewhere.

    Whilst Im at it.I've just sent letters to Capital Oneicon and their DCAicon 'lowell'. think I'll be doing the same to barclaycard and caboot and stop paying off a dept I'm contesting. Also got see if they've been charging me interesticon...
    http://www.consumeractiongroup.co.uk...tml#post595161


    Reaver


  15. #15
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Quote Originally Posted by Bookworm View Post
    What e-mail address did you use? I might see if that gets me better results than my letters...
    Hey Bookie,

    Is your Bcard claim still ongoing?


  16. #16
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Hey Tanzarelli!?

    Going to send the 'account in dispute' and 'CCA'(once I've looked at it) letters off to barclaycard and cabot.

    Should a Dept Colection Agency charge interesticon on a bought dept? How can I find out(an SARicon?)? What can I do about it??

    Cheeeeeeeers

    ReaVer


  17. #17
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Quote Originally Posted by Reaver View Post
    Hi,

    Sounds promising! When did you complained to information commissioners office? Oh and who's this Adrian Whalley?
    Are you going to go after compensation under the data protection act?

    Reaver
    Adrian Whalley is the head of the Data Protection Team at Barclaycard.


  18. #18
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    If you need information then yes send a full SARicon.

    Tanz


  19. #19
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Cool

    So thats I'm thinking I need to send cabot an 'account in dispute'(no more payments will be made) letter,a CCA letter and a SARicon...

    ReaVer


  20. #20
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    Default Re: Reaver V's Barclaycard! How much longer must I wait?

    Busy busy busy



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE