Morteee v NatWest ****WON****

**morteee** · 8th February 2007 21:18

request for information letter printed off, cheque made out and will be posted tomorrow, here we go!

Similar Threads:

NATTIE · 8th February 2007 22:22

Welcome to the Natwest icon

forum and look forward to further updates.

**Deller** · 9th February 2007 09:37

Hi and welcome to the site,

You've definately taken the first step into claiming back what's rightfully yours.

Spend time reading the FAQ's and the Step by Step guide as this will stop you making mistakes along the way. Use the letters and spreadsheets in the templates library icon

as these have all been tried and tested in successful claims. Read as many threads as you can especially ones that relate to your bank. This is a SELF HELP site and won’t do the work involved for you. However, everything you need is on here somewhere.

Don't be afraid to ask any questions, no matter how stupid they may seem, but please remember that any advice that you receive is normally based on experience only and that you should seek expert advice if required.

All the best in your claim!!

DELLER

Useful links to help with your claim

FAQ’s
http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

Letter Templates
http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/

interest Spreadsheet
http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

Court N1 form
http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

Mcol Particulars of Claim
http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/34887-5-money-claim-line.html

**morteee** · 17th February 2007 17:17

oh dear, Natwest icon

have just dropped themselves in the poo poo methinks, because they cleared a cheque in record time (2 days and oh surprise surprise the day before money went into the account) the charge they levied meant that they didnt recieve my bank loan payment, have just receieved a letter stating (I quote)

"a fee of £38 has been debited from your account to cover the cost of work involved ."

I do believe that if I am the unlucky person to end up in court that gives me grounds to formally request a complete Breakdown icon

of the cost involved?

the other thing that has made me chuckle is that as I havent recieved my statements yet that charge will just be added to the claim so as far as I am concerned they can charge me all they want to at the moment, my wages and all my bills go through a different Bank (interesting that I have NEVER had a charge applied to that account and my account has NEVER subsequently fallen into the red isn't it) and the only reason the Natwest account is still live is that they wont LET me close it as I am still paying off a loan to them

**morteee** · 22nd February 2007 22:46

resent my S.A.R - (Subject access request icon

) yesterday special delivery as the recorded delivery one was never signed for?

I am in the process of chasing royal mail as to what actually happened to the original one

NATTIE · 22nd February 2007 23:19

keep us updated as ever on your progress. we are watching

**morteee** · 22nd February 2007 23:25

thanks Nattie and as always thank you VERY much for all your input, I read this forum for HOURS every evening to make sure of what to do next and how

**morteee** · 23rd February 2007 20:17

well well well this IS interesting, my special delivery letter is STILL showing as unsigned for!

NATTIE · 23rd February 2007 20:39

Mortee, it may take a few days to show up online but special is guaranteed delivery following day by 1pm

**morteee** · 28th February 2007 20:14

still not showing and its been a week,shall ring royal mail tomorrow

NATTIE · 28th February 2007 21:35

Give em a buzz but i am sure they would have received it.

**morteee** · 28th February 2007 21:49

I will

its frustrating as I am soooo fired up now to get my cash back and SO ready to do this but alas royal mail are thwarting me!

/me wonders if there is a forum on here on how to nail royal mail

**morteee** · 2nd March 2007 21:06

ok I got confirmation now that Natwest icon

have recieved my SAR icon

and it was signed for today (royal mail have apologised)

do the 40 days start from today? or the date I sent the letter?

**mtamu** · 2nd March 2007 21:31

I think you are unlucky in a way (hic. just a thought)

I Only made a phone call icon

2 days ago - my statements are on the way - no charges t all

Thing that puzzles me, Natwest icon

Customers Service have given me a ref. number which they told me to include in my letter requesting for the refund

Anyway, NW seems to have changed tactics - am just waiting to kick them sooooooooooo hard where it hurts! Take them to court

Originally Posted by morteee

ok I got confirmation now that natwest have recieved my SAR icon

and it was signed for today (royal mail have apologised)

do the 40 days start from today? or the date I sent the letter?

NATTIE · 2nd March 2007 21:36

you won;t get as far as court because Natwest icon

are paying out prior to court at the moment.

**morteee** · 2nd March 2007 21:55

so when does my 40 day countdown start please?

also wb Nattie we missed j000!

NATTIE · 2nd March 2007 21:58

Took a break yesterday as bank profits were announced and my views would be contrary to many people's views but read the sun and you will know why, business section. coutdown has started from date of arrival, ie 1 day after being sent

**morteee** · 2nd March 2007 22:01

today then!

and I dont do the sun

NATTIE · 2nd March 2007 22:16

they will provide the date within the 40 day timescale

**mtamu** · 2nd March 2007 22:22

I thought the 40 day timescale starts immediately the edited at Natwest icon

sign and acknowledge receipt of your SAR icon

. If anything, get a confirmation from Royal Mail detailing 'the exact journey' of your registered SAR icon

letter to NW. I think there is a charge for this - am not sure.

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