Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Apologies if this has already been posted, but I haven't seen it mentioned here myself. Article appeared in the Daily Mail money section today.
I am one of those who pays quarterly, by bank transfer (ie no staff involvement whatsoever). I'm damned if I'm going to pay them £4.50 for the priviledge of preventing them from raiding my bank account at will.
Note also that the "late payment" fee is going up to £7.50.
The battle looks soon to open on two fronts, Unlawful charging and monthly fees for the choice of how you pay.
Nobody can blame BT for jumping on the bandwagon started by Sky then NTL Telewest, as they attempt to steal financial control from customers. This is bullying, pure and simple, and anyone paying using home banking does not cost the company any more to process the payment. MPs should be looking at this sharp practice and outlawing it - if I ask a painter to paint my house, why should the price I pay depend on the method I use to reward him? It's outrageous, and the sooner customers stop accepting this as inevitible, the better.
As with my previous court action for this type of charge against Sky, BT will similarly be asked to refund such additional charges, I hope others will do the same.
BT now to charge those who don't pay by DD
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