Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hi,
I sucsessfully claimed little under £3k back from Lloyds in December. I then began a claim for the Charges they had levied since my claim began back in June.
Same standard format, Prelim letter, letter before action... and got no reply to either. I have phoned today, to ask if they are going to reply, as I was going to file with MCOL and they have 'no record' of either letter (That I delivered by hand to my branch)
Should I start the process again? Or file, as its their incompetence, not mine?
Absolutely. Presumably you've got copies. Did you get signed receipts, not that it matters. Make a note of the phone call today - date, time , duration, who you rang and spoke to, content of call etc.
Lloyds TSB, Second claim. Letters 'lost'
in December. I then began a claim for the Charges they had levied since my claim began back in June.
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