Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
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  1. 7th February 2007 00:01 #1
    joneshousehold joneshousehold is offline
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    Default Anyone else had a standard reply on SAR to say will be delayed

    Letter received this morning that says

    Further to your request for copy statements, we are writing to inform you that the 40 day legal time limit for supplying this information is about the expire. (actually the SARicon was sent on 9 April so by our reckoning it's already a little over 40 days!)
    The reason for the delay in our providing this information is the very large number of identical requests that we have received, all of which we are obliged to respond to within the same timescale.
    We have made the Information Commissioner's Office aware of the volume challenges we face and we are writing to you in these terms. We are sorry for the delay but assure you that we will let you have your statements as soon as we can.
    We regret that we are not able to enter into correspondence with you about this issue.
    Incidentally we had something similar in response to a request under S78 Consumer Credit Act 1974. Looks like Barclaycard are in trouble!

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  2. 7th February 2007 08:25 #2
    chorlton1 chorlton1 is offline
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    Default Re: Anyone else had a standard reply on SAR to say will be delayed

    Yes, exactly the same - they can't cope - keep the pressure up on them and they will cave though, both the SARicon and your money ....

    If you think my advice has been helpful, please click on the scales to the left thank you!

    Non illegitimi carborundum


    I wish I was a glow worm,
    A glow worm's never glum!

    How can you be grumpy,
    when the sun shines out yer bum?!


    Amex * 2 *** WON *** Settled
    Marbles ****WON*** In full settlement
    Capital 1 ***WON*** In full settlement
    MBNA ***WON**** In full settlement
    Barclaycard ***WON*** In full settlement
    Barclays Bank - ***WON*** In full settlement
    Abbey ***WON*** In full settlement
    Abbey (Mrs Chorlton) ***WON*** In full settlement
    Abbey (Mr and Mrs C) - MCOL submitted 16/5/07
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  3. 7th February 2007 11:01 #3
    martinhw martinhw is offline
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    Default Re: Anyone else had a standard reply on SAR to say will be delayed

    I have written a reply to their letter in my post if you want to see if it is relevant to your case.

    I will be filing my N1 at Northampton county courticon on Friday for their non compliance.

    http://www.consumeractiongroup.co.uk...rclaycard.html

    Lloyds TSB (C.Acc) **WON - Fully Settled**
    NatWest - £1367.96 - N1 Filed - AQ Compl
    Lloyds TSB - Select Loan PPI - £4629.52 - N1 Filed - Settlement rejected
    Lloyds TSB Credit Card - £373.48 - N1 Filed
    MBNA Credit Card - £791.52 - N1 Filed
    Capital One - £746.67 - N1 Filed -** Settlement awaited **
    Halifax Credit Card - £836.12 - N1 Filed
    Paragon Personal Finance - S.A.R 15/12/2006
    Littlewoods - £834.43 - N1 Filed
    Barclaycard - £1145.00 - N1 Filed
    My Wife:
    Natwest Current Account - £1197.98 - N1 Filed at Court
    Capital One - £1150.94 - N1 Filed - **Settlement offer rejected **
    Littlewoods - £1405.48 - N1 Filed
    8-) PROUD TO BE DEALING WITH MY DEBTS! 8-)
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  4. 7th February 2007 15:01 #4
    damiencannell damiencannell is offline
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    Default Re: Anyone else had a standard reply on SAR to say will be delayed

    Yeah they sent me the same rubbish. But then again I dont care about their problems, they dont seem to care about mine! So will be sending Mr Whalley a reminder next week

    Barclaycard
    S.A.R sent 18/01/07 :o
    7 Day reminder 02/03/07
    Some statements rec'd 19/03/07
    ICO Complaint 20/03/06

    Alea iacta est
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  5. 8th February 2007 08:39 #5
    chorlton1 chorlton1 is offline
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    Default Re: Anyone else had a standard reply on SAR to say will be delayed

    You can email him too - his inbox must be very very full....

    adrian.whalley@barclaycar d.co.uk

    If you think my advice has been helpful, please click on the scales to the left thank you!

    Non illegitimi carborundum


    I wish I was a glow worm,
    A glow worm's never glum!

    How can you be grumpy,
    when the sun shines out yer bum?!


    Amex * 2 *** WON *** Settled
    Marbles ****WON*** In full settlement
    Capital 1 ***WON*** In full settlement
    MBNA ***WON**** In full settlement
    Barclaycard ***WON*** In full settlement
    Barclays Bank - ***WON*** In full settlement
    Abbey ***WON*** In full settlement
    Abbey (Mrs Chorlton) ***WON*** In full settlement
    Abbey (Mr and Mrs C) - MCOL submitted 16/5/07
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  6. 8th February 2007 12:44 #6
    Didge Didge is offline
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    Default Re: Anyone else had a standard reply on SAR to say will be delayed

    Well if they hadn't spent so long trying to figure out ways to stall and bluff, they wouldn't be in this mess! Tough!
    Can just see the next time they request a payment from a customer, the customer replying 'well, I've had a lot of requests for money this month, so I'll get back to you as soon as possible'...anyone tried that yet?

    HALIFAX
    30th Oct 06 - 18th Jan 07 - Success in claiming £3617.95
    HALIFAX 2nd claim
    5th Mar - 16th Apr - Success in claiming £176
    EGG (3 accounts)
    20th Jan 07 - SAR posted
    17th Mar 07 - Paperwork received - bits missing
    19th Mar - Non-compliance for missing bits posted
    9th Apr - ICO complaint filed
    BARCLAYCARD
    20th Jan 07 - SAR posted
    21st Mar - Statements received
    23rd Mar - Prelim posted
    31st Mar - Offer for £30 rec'd
    10th Apr - LBA sent
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  7. 8th February 2007 12:45 #7
    chorlton1 chorlton1 is offline
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    Default Re: Anyone else had a standard reply on SAR to say will be delayed

    I am sooo tempted!

    If you think my advice has been helpful, please click on the scales to the left thank you!

    Non illegitimi carborundum


    I wish I was a glow worm,
    A glow worm's never glum!

    How can you be grumpy,
    when the sun shines out yer bum?!


    Amex * 2 *** WON *** Settled
    Marbles ****WON*** In full settlement
    Capital 1 ***WON*** In full settlement
    MBNA ***WON**** In full settlement
    Barclaycard ***WON*** In full settlement
    Barclays Bank - ***WON*** In full settlement
    Abbey ***WON*** In full settlement
    Abbey (Mrs Chorlton) ***WON*** In full settlement
    Abbey (Mr and Mrs C) - MCOL submitted 16/5/07
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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE