Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Haviung has a good result against the Halifax, I decided to post off requests for statements along with the £10 fee to my other past credit card companies.
I sent the standard 1st letter and fee to these on the 15th January Recorded delivery.
I have today (6th Feb) received a reply dated 5th Feb, stating that they acknowledge my letter but Egg policy requires proof of ID to be sent before they can disclose the information (no problem with this - although its a 1st)
A later paragraph in the letter reads "We will begin processing your request on the day we receive your ID and will provide a response within 40 days of that date. ( I have a problem with this)
Surely, the clock starts ticking (legislation bound?) when they receive my request - not because of egg policy when they receive my ID.
Any comments or suggestions for a suitable reply when I send my ID would be appreciated. Thanks
Send your ID in with a reminder that the 40 days has already begun and failure to supply the info will mean they breach the deadline and you will report them to the relevant bodies.
You stick to your deadline. Not theirs. Be careful with Egg though, I really screwed up my case against them and it cost me money. Read the egg thread - they seem to be the toughest and their lawyer is vicious.