Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I'm just writing this to report another successful claim against Capital One.
My son received a letter today to say that they would refund all of his charges, plus interests and costs (approximately £650).
He had entered a MCOL, which CapOne acknowledged, and was waiting to see whether they would enter a defence.
In between this he received an offer of only £250 and before he had chance to write to them to reject the offer, a letter offering the full amount arrived today.
Good luck to anyone else claiming from CapOne.
Remember - persistence is they key - you WILL get ALL of your money back.
My son vs Capital One
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