Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Exclamation thriftyarek v Natwest **WON**

    Hi all, this is a great site and am so happy that consumers are finally not being ripped of so easily by Banks and we are fighting back and winning!
    Those banks are ruthless, crafty and will use you and your soul to make a buck anyway they can.

    Anyway, here is my story.

    1. Sent letter the 1. Data Protection Act, Subject access request letter - List of charges

    on 16.1.07
    with the cheque for £10 instead of £5. So will they only charge me £5 or overcharge another £5 on top? If they do overcharge as the statements only require £5, then how do I get the £5 back?

    Some edited done please watch your choice of words as these could be seen as libellous.
    As regards all your questions please read the faqs all this information is very easy to find.Unless you are geared up and informed,then you will have problems later.


    2. got 6 yearsicon worth of statements on 3.2.07. Calculated that I have £290 worth of charges to be refunded.



    QUESTIONS:

    Please be patient with me as I have no legal knowledge whatsoever.

    1. Which address do I send the 2. Letter - Preliminary approach for repayment.?

    Is it my branch address or some other special address for this procedure?

    What is " I enclose a schedule of the charges which I am claiming with this letter"? Where do I get this and what to write there?

    2. Is it worth going to court over £290? How much will the court charges be and who will pay them.

    Thank You

    Arkadiusz

    Similar Threads:
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  2. #2
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    Exclamation Where to send the 2. Letter - Preliminary approach for repayment.

    Please confirm address as I've seen different addresses posted so not sure which one.

    Love and light

    Arek

    ------------------------------------------------------------------------
    Happiness and joy is the language of the soul!

  3. #3
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    Default Re: Arkadiusz vs Natwest

    Hi Arkadius

    As Martin says please read the FAqS really carefully before you proceed, you need to really understand the process before you take the plunge.

    £10 DPA fee is for ALL data held about you rather than just statements, Natwesticon do offer to supply statements for a fiver but this is not a DPA request so they may take months to send them (as happened to me) so a DPA means theyve got 40 days to send everything, if they don't then you have proper grounds for complaint.

    Send letters to your branch or NW head office at 135 Bishopsgate. London. (full address available in stickys at top of NW forum) Use recorded delivery.

    The schedule of charges is a spreadsheet you send with your letters, individually listing every charge, you can find the spreadsheets here

    http://www.consumeractiongroup.co.uk...eadsheets.html

    but there is lots more to learn, such as how and when to add 8% statuatory interesticon etc etc. please please do some more reading.

    just a note of reassurance, on lower amounts Natwest have been paying out very quickly, I got back £800 after one letter, so I'm sure your claim will be straightforward and hopefully brief.

    lots of luck


  4. #4
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    Default Re: Where to send the 2. Letter - Preliminary approach for repayment.

    I posted my prelim letter to the below address on Friday.

    Natwesticon Bank Customer Relations Unit
    225 Shenley Road
    Borehamwood
    Hertfordshire
    WD6 1TE

    Hope this helps.


  5. #5
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    Default Re: Where to send the 2. Letter - Preliminary approach for repayment.

    Hi there is a contacts list at the top of the forum to help you. Seems that most correspondence goes to the address above anyway as even branches will pass it on there. I have also requested that your 2 threads be merged, pls try and stick to 1.

    NatWest - I WON!!!! £2598.22 This is how
    BCW - I won This is how
    Intrum Jusititia for sister - We won! Here's how
    Contact for Lenses - I won This is how

    Please feel free to click the scales if you find my advice helpful!
    Please remember look at the FAQS first!!!

  6. #6
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    Default Re: Where to send the 2. Letter - Preliminary approach for repayment.

    Big thanks to mrdfuller and you cheddar (your a babe)! This address thing was holding me back.

    ------------------------------------------------------------------------
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  7. #7
    NATTIE
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    Default Re: Arkadiusz vs Natwest

    Ok, just to offer slightly different advice to Kate, prelim and lbaicon letters should you need to do so are sent to Customer Relations Unit Borehamwood and never the branch(waste of time as it will be sent to CRU Borehamwood).


  8. #8
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    Default Re: Where to send the 2. Letter - Preliminary approach for repayment.

    I was given Stuart Higleys address and told to send it there! So thats where it went today! Hope that wasn't wrong lol


  9. #9
    NATTIE
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    Default Re: Where to send the 2. Letter - Preliminary approach for repayment.

    everyone is right, next test will be soon!!


  10. #10
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    Default Re: Where to send the 2. Letter - Preliminary approach for repayment.

    2 threads merged.Please keep to within 1 thread.

    If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.
    Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.
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  11. #11
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    Default Re: thriftyarek v Natwest

    14 Days since letter 2. Preliminary approach for repayment. Sending
    03. letter before actionicon - Consumer version - asking for it back!

    Seems that they only give it up when threatened! The bankers who we trust with our money, our souls!

    Not too shocked as when we trust doctors that betray our trust and murder us what can we expect from bankers?! Not much, as their actions clearly show.

    Love

    Arek

    ------------------------------------------------------------------------
    Happiness and joy is the language of the soul!

  12. #12
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    Default Re: thriftyarek v Natwest

    Hi there thriftyarek v Natwesticon,

    Looks like I am at a very similar stage and time as yourself. Sent off my lbaicon midweek to Borehamwood.Didnt receive any reply to my initial letter for repayment. Did you get any letter back to say they were dealing with your inital letter or not. I will keep you up to date as I am slightly ahead of you as to there responses.


  13. #13
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    Default Re: thriftyarek v Natwest

    Got nothing after getting the statements. I feel they will play me cold (no replays) until we are in court. Even over £290. Greed has no boundaries. Am just a number to them, like the German Natzies threated the people in the concentration just as a number. Feel a lot of similarities here.

    Always with love and light

    Arek

    ------------------------------------------------------------------------
    Happiness and joy is the language of the soul!

  14. #14
    NATTIE
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    Default Re: thriftyarek v Natwest

    Hope you sent it to customer relations unit borehamwood, they will respond


  15. #15
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    Default Re: thriftyarek v Natwest

    sent it to Mr Higley at National Westminster House
    225 Shenley road
    WD6 1TE.

    Is this o.k?


  16. #16
    NATTIE
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    Default Re: thriftyarek v Natwest

    Yep, do not forget to add borehamwood, hertfordshire, as well


  17. #17
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    Default Re: thriftyarek v Natwest

    Send my here:
    Natwesticon Bank Customer Relations Unit
    225 Shenley Road
    Hertfordshire
    WD61TE

    ------------------------------------------------------------------------
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  18. #18
    NATTIE
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    Default Re: thriftyarek v Natwest

    Fantastic, send it to them and update us on any responses, remember 14 days prelim then 14 days lbaicon and make sure you have a schedule of charges as well on each letter.


  19. #19
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    Default Re: thriftyarek v Natwest

    Have added shedule of charges on both letters!

    Thanks for help!

    Love
    Arek

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  20. #20
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    Default Re: thriftyarek v Natwest

    received a letter this morning from mr higley offering the full amount. hope you get your soon.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE