Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Angry David v BarclaysGoliath ***WON***

    Well, I've started the ball rolling....

    After months of humming and haaing, sent the Data Request letter last week. Seems the hard part is the waiting. 5 weeks to go....

    Did ANYONE get a speedy result from 'big B'? (I don't expect so...)

    Best of luck to everyone claiming.

    D.;-)

    Similar Threads:

  2. #2
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    Default Re: David vs BarclaysGoliath

    hi d i to am waiting for my statements to come back so i will follow your link and see how you get on my link is carters56 vs Barclaysicon
    good luck
    linda


  3. #3
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    Default Re: David vs BarclaysGoliath

    Quote Originally Posted by oneofakind View Post
    Well, I've started the ball rolling....

    After months of humming and haaing, sent the Data Request letter last week. Seems the hard part is the waiting. 5 weeks to go....

    Did ANYONE get a speedy result from 'big B'? (I don't expect so...)

    Best of luck to everyone claiming.

    D.;-)
    I gave my local branch a call and asked them for copy statments going back 6 yearsicon, and received them within 5 days. With the exception of the phone callicon, it didn't cost me a penny. Might be worth giving it a go?


  4. #4
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    Default Re: David vs BarclaysGoliath

    Never tried that! I've been informed in the past that copy statements cost £5 EACH, so never gave that approach a thought. Thought I was getting quite a bargain at £10 for six dozen.....


  5. #5
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    Thumbs up Re: David vs BarclaysGoliath

    Took a few minutes to copy over this item from Radio 4 'Moneybox', broadcast last week. Could be a useful addition to someone's bundle, maybe?(This is straight from http://news.bbc.co.uk/1/shared/spl/h...s/07_01_27.txt , and you can hear it as an audio file on the moneybox web page)I can't see any errors, but if YOU do, please shout up!Cheers, D.--------------------------------------------------------------------STUDIO: As we’ve reported on Money Box before, customers trying to reclaim bank penalty charges which may be illegal are having to go to the courts to get them back. But although the banks force them into court, they then don’t defend the action and pay up before a judgement is reached. Now Money Box has learned that some judges are losing patience with the banks’ approach. Bob Howard reports.HOWARD: I’m outside Brentford county courticon in West London, one of 220 throughout England and Wales. So far this year, this court alone has seen seven cases listed involving customers trying to reclaim charges from their banks. All of them were settled before the hearings. Now a judge in Lincoln has issued an order to at least one bank, threatening to throw its case out before it’s even due to be heard unless it can prove it intends to contest the case in court. ORDER: The court of its own notion is considering striking the defence out as an abusive process on the basis that it has settled all previous claims of this nature. If the defendant objects to this course of action, it is to file at court within fourteen days a schedule setting out a list of all claims it has pursued to trial and all claims it has settled.HOWARD: The words of Judge Toombs. He told Money Box he couldn’t speak about “ongoing cases”, but it’s believed he’s made at least six of these orders. So far it seems the banks have decided to pay out rather than have to list all the claims against them and their outcome. Marc Gander from the Consumer Action Group website says the orders are “significant”.GANDER: This judge seems to be giving the banks either between 7 to 14 days basically to explain themselves and to demonstrate that they are going to be serious litigants or the case will be struck out. The people who claim are led basically a song and dance through the procedural obstacles of small claims litigation, which can take anything between 3 to 4 months, but finally this judge is putting a stop to it.HOWARD: Karen is one of the bank customers who’s benefited from one of Judge Toombs’ orders. She went to court to reclaim £250 in charges which Lloydsicon TSB put on her credit card account.KAREN: It means a heck of a lot because the judge is finally standing up to the banks and the banks’ solicitors and saying come on, stop wasting our time – either pay up at the beginning or let’s have somebody in court and bring your defence into court. If this judge’s order is going to make the banks think twice about taking it as far before they actually settle or in fact turn up in court and answer to a case, then that will be wonderful.HOWARD: Peter Cable from Newark in Nottinghamshire has received the same order, also against Lloyds TSB. He’s claiming back £2,400. He hopes other judges will follow suit. CABLE: I think it would be a wake up call for the banks. It would certainly make the banks realise that they have to treat this issue seriously and it’s not just an annoying instance that they hope will go away. I believe this is now an attempt to call their bluff and say are you serious, in which case we’ll deal with it; if not, don’t waste our time.HOWARD: The banks have always insisted that their charges are both lawful and fair. Lloyds TSB says it has now settled Karen and Peter’s claims, but in a statement it questioned the judge’s right to threaten to strike out its defence.STATEMENT: The judge made his order without a hearing, so we were not given a chance to make representations. We believe that the order was legally flawed. We judge cases on an individual basis and in this case made a decision to settle. Had we not settled, we would have applied to set the order aside.HOWARD: Judge Toombs’ actions have certainly caught the attention of other district judges as they decide how best to deal with the thousands of bank charge cases reaching their courts. Judge Paul Collins speaks on behalf of county court judges in London.COLLINS: It’s obviously in the interests of consumers that there should be clear guidance as to how these cases are to be dealt with. Nobody can approve of the situation which exists at the moment, which leaves so many people in the dark as to what the banks’ real intentions are going to be, and I think I’m speaking for all judges who deal with these cases when I say it would be very desirable to have a test case to see whether or not the arguments being put forward by the banks are sustainable or not. And the present position must be a matter of frustration to judges and I agree with them. HOWARD: Judge Collins has tried to hasten a ruling by referring his bank charge cases to a higher court. Yet again, they’ve all been settled before they could be heard. Here at Brentford County Court, the great bank charge claims bonanza goes on with another five cases already listed for next month.LEWIS: Thanks, Bob.---------------------------------------------------------------------


  6. #6
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    Default Re: David vs BarclaysGoliath

    Well, that was BEAUTIFULLY formatted before I posted it.......


  7. #7
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    Default Re: David vs BarclaysGoliath

    Ha ha - well at least you tried - very interesting read tho.
    Regards Sandbag.


  8. #8
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    Thumbs up Re: David vs BarclaysGoliath

    Well, here we go. Got two fat bundles through the letterbox holding six years worth of printouts for my two accounts. Now I just have to wade through them, and get cracking on my spreadsheet.....

    Can anyone advise if it's best to treat the two accounts as completely separate claims, or just lump them together?

    Any thoughts greatly appreciated.

    D.


  9. #9
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    Default Re: David vs BarclaysGoliath

    As long as you modify the letters / particulars to refer to both accounts (and obviously as long as they're both in your name) you can deal with them together.

    If in doubt read the FAQs

    If still in doubt - ask!

  10. #10
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    Thumbs up Re: David vs BarclaysGoliath

    Thanks for that. Means I don't have to do everything twice!D.


  11. #11
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    Default Re: David vs BarclaysGoliath

    Can anyone advise if it's best to treat the two accounts as completely separate claims, or just lump them together?
    Once again I walk in 'Advoc8's' footsteps, he always beats me with his well informed info.
    As stated it is okay to 'bundle' accounts together, I have done it with mine.
    Barclaysicon will respond referring to only one, watch this, any replies make sure you always refer to all accounts involved, I simply put them as the main heading [Re: A/c xxxxxxxxx & xxxxxxxxx]

    .
    http://www.findmadeleine.com/
    http://news.sky.com/skynews/madeleine

    If I dont reply to a direct question please feel free to PM me.

  12. #12
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    Talking Re: David vs BarclaysGoliath

    Well, finally got the spreadsheet thing cracked, and my prelim. letter goes off tomorrow. I used Bankfodder's template, which it's hard to find fault with, and just tweaked it a bit to fit my own case.

    Anyone else at the same stage, so we can compare notes?

    Best regards to all,

    David.


  13. #13
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    Exclamation Re: David vs BarclaysGoliath

    Well, surprise, surprise, no response to initial request.

    And they stuffed me for more charges in the meantime (no surprise !)

    So lbaicon went yesterday, with suitably amended claim and schedule.

    Best to all,

    David.

    Barclays (2 accounts) WON
    Lloyds TSB (Daughter's) WON

    Cohen's: WON (discontinued)
    DLC: Given up, gone away.
    Eversheds: Trying!
    Equidebt: In default
    Intrum J: Return to OC
    iQor: Stopped paying.
    Link: In default.
    ScotCall: Return to OC
    Thames: Stopped paying.


    I am NOT a legal or financial expert. There are many CAG members and staff who are better qualified. Please do not make major decisions based on my advice alone.

  14. #14
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    Exclamation Re: David vs BarclaysGoliath

    Transcript of a recent Radio 4 'Moneybox' programme.

    I first posted this a while back, but got the formatting all wrong. Just looked at it again today, and decided to fix it. Hope this works ok

    Can anyone tell me why my signatureicon shows when I preview a post, but not when I view the thread normally?

    Am I doing something stupid, or is that the way it's supposed to work?:-?

    http://news.bbc.co.uk/1/shared/spl/h...s/07_01_27.txt , Cheers, D.
    --------------------------------------------------------------------STUDIO: As we’ve reported on Money Box before, customers trying to reclaim bank penalty charges which may be illegal are having to go to the courts to get them back. But although the banks force them into court, they then don’t defend the action and pay up before a judgement is reached. Now Money Box has learned that some judges are losing patience with the banks’ approach. Bob Howard reports.

    HOWARD: I’m outside Brentford county courticon in West London, one of 220 throughout England and Wales. So far this year, this court alone has seen seven cases listed involving customers trying to reclaim charges from their banks. All of them were settled before the hearings. Now a judge in Lincoln has issued an order to at least one bank, threatening to throw its case out before it’s even due to be heard unless it can prove it intends to contest the case in court.

    ORDER: 'The court of its own notion is considering striking the defence out as an abusive process on the basis that it has settled all previous claims of this nature. If the defendant objects to this course of action, it is to file at court within fourteen days a schedule setting out a list of all claims it has pursued to trial and all claims it has settled.'

    HOWARD: The words of Judge Toombs. He told Money Box he couldn’t speak about “ongoing cases”, but it’s believed he’s made at least six of these orders. So far it seems the banks have decided to pay out rather than have to list all the claims against them and their outcome. Marc Gander from the Consumer Action Group website says the orders are “significant”.

    GANDER: This judge seems to be giving the banks either between 7 to 14 days basically to explain themselves and to demonstrate that they are going to be serious litigants or the case will be struck out. The people who claim are led basically a song and dance through the procedural obstacles of small claims litigation, which can take anything between 3 to 4 months, but finally this judge is putting a stop to it.

    HOWARD: Karen is one of the bank customers who’s benefited from one of Judge Toombs’ orders. She went to court to reclaim £250 in charges which Lloydsicon TSB put on her credit card account.

    KAREN: It means a heck of a lot because the judge is finally standing up to the banks and the banks’ solicitors and saying come on, stop wasting our time – either pay up at the beginning or let’s have somebody in court and bring your defence into court. If this judge’s order is going to make the banks think twice about taking it as far before they actually settle or in fact turn up in court and answer to a case, then that will be wonderful.

    HOWARD: Peter Cable from Newark in Nottinghamshire has received the same order, also against Lloyds TSB. He’s claiming back £2,400. He hopes other judges will follow suit.

    CABLE: I think it would be a wake up call for the banks. It would certainly make the banks realise that they have to treat this issue seriously and it’s not just an annoying instance that they hope will go away. I believe this is now an attempt to call their bluff and say are you serious, in which case we’ll deal with it; if not, don’t waste our time.

    HOWARD: The banks have always insisted that their charges are both lawful and fair. Lloyds TSB says it has now settled Karen and Peter’s claims, but in a statement it questioned the judge’s right to threaten to strike out its defence.

    STATEMENT: The judge made his order without a hearing, so we were not given a chance to make representations. We believe that the order was legally flawed. We judge cases on an individual basis and in this case made a decision to settle. Had we not settled, we would have applied to set the order aside.

    HOWARD: Judge Toombs’ actions have certainly caught the attention of other district judges as they decide how best to deal with the thousands of bank charge cases reaching their courts. Judge Paul Collins speaks on behalf of county court judges in London.

    COLLINS: It’s obviously in the interests of consumers that there should be clear guidance as to how these cases are to be dealt with. Nobody can approve of the situation which exists at the moment, which leaves so many people in the dark as to what the banks’ real intentions are going to be, and I think I’m speaking for all judges who deal with these cases when I say it would be very desirable to have a test case to see whether or not the arguments being put forward by the banks are sustainable or not. And the present position must be a matter of frustration to judges and I agree with them.

    HOWARD: Judge Collins has tried to hasten a ruling by referring his bank charge cases to a higher court. Yet again, they’ve all been settled before they could be heard. Here at Brentford County Court, the great bank charge claims bonanza goes on with another five cases already listed for next month.

    STUDIO: Thanks, Bob.---------------

    Barclays (2 accounts) WON
    Lloyds TSB (Daughter's) WON

    Cohen's: WON (discontinued)
    DLC: Given up, gone away.
    Eversheds: Trying!
    Equidebt: In default
    Intrum J: Return to OC
    iQor: Stopped paying.
    Link: In default.
    ScotCall: Return to OC
    Thames: Stopped paying.


    I am NOT a legal or financial expert. There are many CAG members and staff who are better qualified. Please do not make major decisions based on my advice alone.

  15. #15
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    Default Re: David vs BarclaysGoliath

    Been reading Bankfodder's opinions on claiming back beyond 6 yearsicon.

    The main argument seems to be that if the Banks acted deceitfully in denying the right to claim back charges, then the 6-year limit would be inapplicable.

    Sounds good to me! I had some MAJOR problems in the years before 2001, and I shudder to think how much I lost in charges.

    Anyway, my original DPA request only resulted in 6 years worth of info, so this is going to Barclays today:

    ---------------------------------------------------


    letter before actionicon
    Section 7 – Data Protection Act 1998

    Dear Sir/Madam

    Accounts: xxxxxxx and xxxxxxxx.

    I am in receipt of the documents that you have supplied in response to my Data Protection Act information request dated 25/01/07. I believe the disclosure of personal dataicon to be incomplete in that you have not supplied information covering the period from the opening of the accounts to January 2001.
    My Request clearly asked for documents relating to 'my banking history with your organisation', not just the last 6 year period.

    Accordingly, I must tell you that you have not yet complied with your obligations under the Data Protection Act 1998.
    I must insist that you supply the information I have requested, or supply me with a valid reason why you cannot do so.

    The time for compliance with my request has now expired. If you do not comply fully with my Subject access requesticon within 7 days of receipt of this letter, I shall be forced to apply to the county courticon for an order to enforce compliance, together with damages at the discretion of the court.

    Yours faithfully,

    Oneofakind.
    -----------------------------------------------

    Will let you know what happens.....

    Meanwhile, it's MCOL time next week!

    D.

    Barclays (2 accounts) WON
    Lloyds TSB (Daughter's) WON

    Cohen's: WON (discontinued)
    DLC: Given up, gone away.
    Eversheds: Trying!
    Equidebt: In default
    Intrum J: Return to OC
    iQor: Stopped paying.
    Link: In default.
    ScotCall: Return to OC
    Thames: Stopped paying.


    I am NOT a legal or financial expert. There are many CAG members and staff who are better qualified. Please do not make major decisions based on my advice alone.

  16. #16
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    Question Re: David vs BarclaysGoliath

    Can anyone answer this for me?

    If I don't get a settlement in the next 10 days, next stop is court claim.
    I'm not in work at the moment, and may well qualify for reduced or waived court fees. To claim relief on fees, I have to send the relevant form to the court with my actual claim.

    Question is: is there a facility to claim fee relief through a MCOL claim ? Or will I have to claim in person?

    I was planning to use MCOL for convenience, but wouldn't like to get right to the 'submit claim' page and find I've wasted my time.



    Barclays (2 accounts) WON
    Lloyds TSB (Daughter's) WON

    Cohen's: WON (discontinued)
    DLC: Given up, gone away.
    Eversheds: Trying!
    Equidebt: In default
    Intrum J: Return to OC
    iQor: Stopped paying.
    Link: In default.
    ScotCall: Return to OC
    Thames: Stopped paying.


    I am NOT a legal or financial expert. There are many CAG members and staff who are better qualified. Please do not make major decisions based on my advice alone.

  17. #17
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    Default Re: David vs BarclaysGoliath

    Bump?

    Barclays (2 accounts) WON
    Lloyds TSB (Daughter's) WON

    Cohen's: WON (discontinued)
    DLC: Given up, gone away.
    Eversheds: Trying!
    Equidebt: In default
    Intrum J: Return to OC
    iQor: Stopped paying.
    Link: In default.
    ScotCall: Return to OC
    Thames: Stopped paying.


    I am NOT a legal or financial expert. There are many CAG members and staff who are better qualified. Please do not make major decisions based on my advice alone.

  18. #18
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    Default Re: David vs BarclaysGoliath

    I wanted to do this as well but was unable, so you have to do it in person i think.
    I paid in the end, that way Barclaysicon end up paying for it and not the tax payers, so if you can do it that way
    CAZ


  19. #19
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    Thumbs up Re: David vs BarclaysGoliath

    Never thought of it that way, Caz.

    thanks.



    Barclays (2 accounts) WON
    Lloyds TSB (Daughter's) WON

    Cohen's: WON (discontinued)
    DLC: Given up, gone away.
    Eversheds: Trying!
    Equidebt: In default
    Intrum J: Return to OC
    iQor: Stopped paying.
    Link: In default.
    ScotCall: Return to OC
    Thames: Stopped paying.


    I am NOT a legal or financial expert. There are many CAG members and staff who are better qualified. Please do not make major decisions based on my advice alone.

  20. #20
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    Default Re: David vs BarclaysGoliath

    I know it is hard, as i am a single parent on working families tax credit, so I could have got it free, but opted on the advise of someone else to pay and then Barclaysicon pay for it.
    However i luckily had the money saved in my money box (my emergency fund) so opted to pay, but this is not an option for everyone. So you can fill in the forms and get it free, if you do it in person.
    Hope all goes well, Barclays should have been served my mcol claim today so just 28 days to go.

    Good luck in what ever you decide, keep us all informed.

    Caz



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