A brief outline of the story so far.....

In September I requested statements going back 6 yearsicon and received statements back to May 2004 in reply. I complained about this over the phone and was told that due to the earlier statements being held on Microfiche I would have to pay an extortionate amount of money to get them.

I wrote a letter at the end of September making a preliminary approach for repayment using figures I had and estimating the rest.

At the end of October (well after my deadline date but I was pre-occupied with Capital Oneicon/Natwesticon) I received a letter from a customer relationship manager who denied the legality of my argument but offered me the difference between the charges I had paid and £12 (their new charge amount). This amounted to £393 and was refunded immediately onto my Barclaycard without me even agreeing to it. Also they did not provide any Breakdownicon of how the £393 figure was reached, for all I know/knew it could of been plucked out of thin air.

I have replied to them accepting the amount as part payment and requesting the rest that I am owed (a letter before actionicon). I again used my estimated amount but said that if they could provide statements that showed I was charged less then I would be happy to accept that amount.

If I don't receive a reply within my deadline I will immediately put in a moneyclaim. Does anyone know what stage that Barclaycard usually let it get to before they pay up?.

I am claiming a further £587 on top of the £393 that I have already been repaid. Total amount £980.

I have already been successful in reclaiming £2900 approx of charges from banks!!!!!!

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