Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Angry kath30 v Sainsburys

    Hi took a loan out with Sainburys in 2003 and am sure i have had enormous charges since then. Wtoe my DPA letter 17th March it was signed on 20th March by HBOSicon but have since then had no reply so was going to write this letter would appreciate any comments advise anyone has and if anyone is having problems with them?

    ''I am disappointed to note that you have ignored my request for a complete list of transactions and charges relating to my bank loan account since July 2003. Alternatively a complete set of statements for that period will be acceptable. I now require a response within 7 days or I will have no option but to submit a complaint to the OFT.

    As already stated, I now understand that the regime of 'fees' which you have been applying to my account, in relation to over-limit, and late payment charges, is unlawful at Common Law, Statute and recent Consumer regulations. I would again draw your attention to the terms of the contract, which you agreed to at the time that we opened our account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner, which complies with UK law.

    Furthermore, I shall submit a Consumer Credit Act 1974 complaint to the OFT upon the basis that you have failed to comply with the OFT's direction of 5 April 2006 and are therefore not a 'fit and proper person' to hold a consumer credit licence under the 1974 Act. If you do not understand what this means then seek advice from your legal department."

    Yours etc

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    Default Re: kath30 v Sainsburys

    Quote Originally Posted by kath30
    Hi took a loan out with Sainburys in 2003 and am sure i have had enormous charges since then. Wtoe my DPA letter 17th March it was signed on 20th March by HBOSicon but have since then had no reply so was going to write this letter would appreciate any comments advise anyone has and if anyone is having problems with them?

    ''I am disappointed to note that you have ignored my request for a complete list of transactions and charges relating to my bank loan account since July 2003. Alternatively a complete set of statements for that period will be acceptable (1) I now require a response within 7 days or I will have no option but to submit a complaint to the OFT.(2)

    As already stated, I now understand that the regime of 'fees' which you have been applying to my account, in relation to over-limit, and late payment charges, is unlawful at Common Law, Statute and recent Consumer regulations. I would again draw your attention to the terms of the contract, which you agreed to at the time that we opened our account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner, which complies with UK law.

    Furthermore, I shall submit a Consumer Credit Act 1974 complaint to the OFT upon the basis that you have failed to comply with the OFT's direction of 5 April 2006 and are therefore not a 'fit and proper person' to hold a consumer credit licence under the 1974 Act. If you do not understand what this means then seek advice from your legal department." (3)

    Yours etc
    (1) - Remove. It doesn't "work" coming after your 1st sentence.
    (2) - Not the OFT, the Information Commisionner
    (3) - Remove. You're mixing a DPA request with a request for refund. Deal with the DPA 1st. Or say that if they don't comply, you'll start county courticon claim for undetermined amount + DPA non-compliance.

    Apologies to people who I was in the process of helping, I may be gone some time.

  3. #3
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    Default Re: kath30 v Sainsburys

    thanks alot its amended and just been posted rec del


  4. #4
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    Default Re: kath30 v Sainsburys

    received a letter dated 19th May usual bog standard letter sorry to learn i haven't received my statements and promising to be in touch within 4 weeks


  5. #5
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    Default Re: kath30 v Sainsburys

    Hi Kath
    I too sent a DPA to Sainsburys and guess what? Nothing! I am sending the letter template from the library about Non-compliance of DPA.
    Good luck!
    Sky x

    BOS - Prelim letter del 19/5/06 LBA del. no response - filed 12/06
    Clydesdale Financial Services - Gave them their chances off to court we go!
    HSBC - Watch out I'm coming after you next!

    If you like anything I say click the scales!

  6. #6
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    Default Re: kath30 v Sainsburys

    Received a phonecall from Sainsburys very apologetic that i had not received my statements and giving me her word that they would be sent out in next 5 working days


  7. #7
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    Default Re: kath30 v Sainsburys

    Got statements they are due me £100 letter posted today


  8. #8
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    Default Re: kath30 v Sainsburys

    How Are You Getting On. Any News?

    I'm Just About To Issue Court Claim

    Juli99


  9. #9
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    Default Re: kath30 v Sainsburys

    Are you still proceeding. Sainsburys left it right to the last minute with me and then put up a defense.

    Would like to know how you are getting on as us with Sainsburys loans are thin on the ground

    juli99

    See my thread Me v Sainsburys bank loan



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE