Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE
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  1. 31st January 2007 22:06 #1
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    Default Telewest/Ntl/Born again Virgin

    The soon to be Virgin Media.

    They are ever so thoughtfully sending out the new T&Cs and intro to existing customers.

    Tucked away in the very small print crammed leaflet is this little nugget:

    4 Bills

    b) You may choose to pay your bills by cash, cheque, credit or debit card, or by direct debiticon.

    c) Virgin Media Payments will provide you with payment handling services and unless you pay by Direct Debit you agree that Virgin Media Payments shall charge you a separate payment handling charge each month for processing your payment.
    Hmmm... Sneaky...

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  2. 31st January 2007 22:08 #2
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    Default Re: Telewest/Ntl/Born again Virgin

    Glad I pay telewest by direct debiticon

    All my posts are made without prejudice and may not be reused or reproduced without my express permission (or the permission of the forums owners)!

    17/10/2006 Recieve claim against me from lloyds TSB for £312.82
    18/10/06 S.A.R - (Subject Access Request) sent
    03/02/07 Claim allocated to small claims. Hearing set for 15/05/07. Lloyds ordered to file statement setting out how they calculate their charges
    15/05/07 Lloyds do not attend. Judgement ordered for £192 approx, £3 travel costs and removal of default notice
    29/05/07 4pm Lloyds deadline for payment of CCJ expires. Warrant of execution ready to go
    19/06/07 Letter from court stating Lloyds have made a cheque payment to court
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  3. 1st February 2007 09:41 #3
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    Default Re: Telewest/Ntl/Born again Virgin

    Surely existing customers would be able to refuse these new terms?

    Er, and since when did it become accepted practice to make customers pay businesses when the businesses incur a business expense? I.e., processing payments? Pfff.

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  4. 1st February 2007 16:12 #4
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    Default Re: Telewest/Ntl/Born again Virgin

    So far I'm pleased with the changes. Rang up today to check that I was no longer getting itemised billing as its now £1 and they upgraded my TV package to TV size L as the new 3 for £30 offer includes that package rather than starter TV

    All my posts are made without prejudice and may not be reused or reproduced without my express permission (or the permission of the forums owners)!

    17/10/2006 Recieve claim against me from lloyds TSB for £312.82
    18/10/06 S.A.R - (Subject Access Request) sent
    03/02/07 Claim allocated to small claims. Hearing set for 15/05/07. Lloyds ordered to file statement setting out how they calculate their charges
    15/05/07 Lloyds do not attend. Judgement ordered for £192 approx, £3 travel costs and removal of default notice
    29/05/07 4pm Lloyds deadline for payment of CCJ expires. Warrant of execution ready to go
    19/06/07 Letter from court stating Lloyds have made a cheque payment to court
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  5. 1st February 2007 22:40 #5
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    Default Re: Telewest/Ntl/Born again Virgin

    I shall be putting it to them in writing that I will accept their charge for payment of the bill, on the sole condition that they pay the bill instead of me Failing that, I shall return my copy (once it arrives) with that paragraph struck out, informing them that "their request to vary the terms has been approved in part".

    If they question this, I shall say "No, your bank's payment processing services will do just fine, thanks."

    HSBC • Lloyds TSB • contractual interest • New Tax Credits • coming for you? • NTL/Virgin Media

    Never give in ... Never yield to force; never yield to the apparently overwhelming might of the enemy. Churchill, 1941
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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE