Here I go

**davieh** · 31st January 2007 21:09

Hi

Im yet another newbie so please be kind. I am claiming on behalf of my son (davieh) and tomorrow I send of his SAR icon

. This may sound a very stupid question but am I sending this to Customer relations at South Gyle or RBS icon

St Andrews Sq Edin also i don't have a cheque book will a P.O. do?

**marcelle** · 31st January 2007 21:49

Hi Davieh and welcome

The address I used, as I live in the UK was:

The Royal Bank of Scotland icon

Senior Customer Relations Manager
Freepost PO Box 1727
Edinburgh
EH12 9NJ

Some CAG icon

members sent theirs specifically to a named person. Have a look in the FAQ for other options.

Good luck!

ian cognito · 31st January 2007 21:53

A postal order is fine, made payable and crossed to the bank. Hang onto your receipt to be on the safe side and get proof of posting or send your SAR icon

recorded delivery - not that we don''t trust the banks or anything, but best to be on the safe side.

Good luck

**davieh** · 1st February 2007 00:58

Thanks so much

willowb · 2nd February 2007 19:01

Subscribed

Just shout if you need help!

Wxxx

**davieh** · 2nd February 2007 19:31

Hi

and thanks so much I am already worrying about filling in spreadsheet and i haven't even got the statements yet I'll have to take a kalms tab (he he) either that or a vodka and irn bru.

ian cognito · 2nd February 2007 19:58

Don't worry about it, the spreadsheet does all the hard work for you, you simply have to enter the type of charge, amount and the date of the charge - easy!

**davieh** · 2nd February 2007 20:14

Thanks for making me feel better

**davieh** · 11th February 2007 21:13

Recieved statements 09/02/07 worked out they owe my son £1390 without interest icon

. Will post of preliminary letter on Tuesday with Schedule of charged.

willowb · 12th February 2007 09:18

Good luck hun. Just one thing though, if you are planning to claim contractual interest icon

then you need to add it to your prelim. If you are just claiming the 8% statutory interest then as you are doing, don't add this until you file your claim.

Good luck
Wxxx

**davieh** · 12th February 2007 14:06

Hi Willowb

thanks for that info

xx

**davieh** · 22nd February 2007 17:33

Hi everyone

just an update on my (my sons) situation, posted prelim letter on 13/02 checked with royal mail and it was delivered 14/02. In the meantime I have recieved a letter dated 09/02 thanking me for my request for data and advising me that my statements will be sent out ASAP. I am assuming that this letter got "lost" in the post as I have already recieved statements. As of yet I have had no contact regarding prelim letter and 14 days is up on 27/02 should I be worried?. Also I forgot to add there is a bit on the bottom of the letter inviting me to call a Lorraine Cassidy senior compliance manager ( sounds ominious) should I have any queries regarding this matter is this just a standard 1st letter that everyone recieves

**Essix Blue** · 22nd February 2007 19:34

Originally Posted by davieh

Hi everyone

just an update on my (my sons) situation, posted prelim letter on 13/02 checked with royal mail and it was delivered 14/02. In the meantime I have recieved a letter dated 09/02 thanking me for my request for data and advising me that my statements will be sent out ASAP. I am assuming that this letter got "lost" in the post as I have already recieved statements. As of yet I have had no contact regarding prelim letter and 14 days is up on 27/02 should I be worried?. Also I forgot to add there is a bit on the bottom of the letter inviting me to call a Lorraine Cassidy senior compliance manager ( sounds ominious) should I have any queries regarding this matter is this just a standard 1st letter that everyone recieves

Hi - it's a standard letter - I received it (AFTER my statements had arrived). Don't ring her, just be patient.

My prelim was received by them on 16th Feb - not heard owt yet...

**marcelle** · 22nd February 2007 19:54

Hi Davieh's dad! Seems as if their staff member has sent you the incorrect letter re. the statement one. I'm sure they would have received your prelim. Wait until your deadline, which is 27/2, if they haven't offered you your full amount, send your lba icon

and see what happens within the 14 days. I got an offer from them a few days after I sent my LBA (not the full amount though but nearly).

I'm sure you'll hear some good news soon so don't worry. By the way, did you charge contractual interest icon

?

**davieh** · 22nd February 2007 21:19

Naw

way too confusing for littll ol me (he he)

**davieh** · 27th February 2007 21:23

Still no word back from RBS icon

regarding my prelim letter so lba icon

gets sent off tomorrow wish me luck Im starting to get nervous

**marcelle** · 27th February 2007 21:49

Lots of luck... i'm sure you'll hear soon!

**davieh** · 28th February 2007 01:24

Thanks Marcelle

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