Hi all, just found out about this wonderful site from a friend at work.
I read last year about this issue but never actually thought I could take on a big corporation like this so here I go lol
I work long shifts and have tried trawling this site but frankly am getting nowhere (I am a bit of a techno phob lol)
Can someone tell me where I get the form requesting a list of what they have charged me over the last 15 years I've been with them?
And, my friend mentioned that a claim should not exceed £5000, what's the score there then??
I have been naughty and gone over my overdraftalmost every month for, literally years.
I have two accounts with them, 3 months ago they actually let me go over the limit on 3 separate transactions (I couldn't check my balance it was the weekend and the machines run slow apparently ) and they charged me £90!!!!!
That is what spurred me on to get my money back
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