Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    klfman Novitiate

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    Default Bank taking ages to respond

    Hi,

    I'm getting seriously ****ed off with the Bank of Scotlandicon... 56 days saince their acknowledgement to my 1st letter requesting charges to be refunded.

    2nd letter sent on 8th Jan with 2 weeks response period dictated by me. I'm being told that they have until 5th of Feb to respond to my case. My 1st letter dated 5th Dec, so they are adding 2 months but in actual fact adding 8 weeks means the 8 week deadline is in actual fact 31st Jan 07, i.e. TODAY.

    I wouldn't mind if they'd sent a correspondence weeks ago saying it would take 8 weeks to resolve this but I’ve had nothing, and I regard this as rude.

    I’m just wondering what is the interpretation of 8 weeks within the letter of the law, because if its my current interpretation then they’ve had their time. I’m quite happy to go to Court, although I’m not exactly relishing the thought, I’ve studied the notes within the forums for Bringing Case to Court.

    Do you think I should phone them tomorrow saying that the 8 weeks are up, and would this kind of treatment give me any additional clout in court?

    Many Thanks...

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  2. #2
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    dazzaboy2 Novitiate dazzaboy2's Avatar

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    Default Re: Bank taking ages to respond

    klf,

    Stick to YOUR deadlines.

    If they don't respond, proceed to the next step. Remember, if you set a deadline, you have to stick to it.

    HTH

    Darren

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  3. #3
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    ladybird17 Novitiate ladybird17 Novitiate ladybird17's Avatar

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    Default Re: Bank taking ages to respond

    Absolutely klf - this is YOUR claim - not theirs. They don't appear to be taking any notice of your "terms" - so as the instigator, you certainly don't need to be abiding by theirs. Just stick to your timetable.


  4. #4
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    ladybird17 Novitiate ladybird17 Novitiate ladybird17's Avatar

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    Default Re: Bank taking ages to respond

    Also - defnitely would NOT suggest phoning them - how many chances do you want to give them? Also - calls can't be documented, so just stick to the tried & tested timetables and procedures.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE