Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Hi there, i have sent the usual first letter to Barclaycard asking for my 6years worth of statements and they replied with the usual microfiche balh blah letter with a small amonut of statements so i have now sent them a 'non-compliance' letter telling them that they have 7 days to respond or i will apply to the county courticon for an order to enforce compliance, can anyone please please please tell me what to expect next? i would appreciate your help! Many, many thanks- Craig

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  2. #2
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Ps-how on earth do i get an icon/pic to appear by my user name? Thankyou!!


  3. #3
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    It absolutely amazes me that they STILL respond with that rubbish when they, and all of us, know very well that it is a complete load of ****

    Read the sticky at the top, the one with 'MICROFICHE ARGUEMENT -THEY ARE WRONG' in the title.


  4. #4
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    Unhappy Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Hey people,just to keep you updated- after recieving the standard microfiche b*****ks argument to my first letter asking for charges, i then sent a second letter from the templates libraryicon mentioning that "if you do not comply fully with my Subject access request within 7 days, i shall apply to the county courticon for an order to enforce compliance", i then rang them after 10 days to be told that they sent the relevant statements on Feb 2nd,it is now Feb 10th so i am slightly suspicious!! Any thoughts on this people? Much appreciated- Craigten


  5. #5
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Hi again,ok the latest is that today i recieved a nice letter from a Carl Nuttall basically saying that allthough Barclaycard still believe that they are in the right with reference to the microfiche argument,due to the infomation comissioners report they will be sending me the statements as a 'gesture of goodwillicon' and that they will arrive within 28 days!! What lovely people they are to send them out of a 'gesture of goodwillicon' eh?Nothing to do with them not wanting to get their wrists slapped then,haha! The wait continues.....


  6. #6
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Ok people,the latest: Todai iv recieved what look like complete statements from Jan 2001 to 2004 (they had already sent me those months ago!) I was also shocked to see that they enclosed a letter saying how i would be charged £3 per copy!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!! Needless to say,i rand our friend Carl Nuttal and he assured me that there ahs been some sort of mistake and i definitely would NOT be charged!! They really really are cheeky BA*****S aren't they??? Never mind, on the plus side there are lots and lots of charges for me to claim back!! Ha ha ha ha............


  7. #7
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    hi

    you usually have to send £10 with your SARicon as a standard charge for your request anyway, the £3 quid a statments is rubbish, neverthe less be prepared for a fight with Barclaysicon as i am having to go to court [already submitted] just to get my requested info.!!!!!!!!

    hels bells


  8. #8
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Hi people, just to let you know that iv sent my first letter to barclaycard and iv recieved a reply from our carl nuttall offering me the difference from their charges (£25 a time) and the £12 maximum fine by the oft which came to a measly £77!! Now, do i just send my standard second letter not even mentioning their offer (which id prefer) or do i have to mention it? Please please help me if you can, all the best!!


  9. #9
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Mention the offer, but state that you refuse it.

    Theres a nicely written refusal letter that I've seen on here, in the templates section possibly, have a search for it and pinch the relevent sections


  10. #10
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Hi again, you mean this?:

    Response to settlement offer.

    Dear [named sender or Sirs]

    Thank you for your letter dated
    xx/xx/xx

    I respectfully decline your offer of settlement and request, one final time, that you return to me all charges imposed on this account, totalling £
    xxxx

    In order to avoid Litigation against you, I am prepared to temporarily accept the sum offered as partial settlement on the clear understanding that the remainder is paid within the next
    10 days. Failure to comply with this request will result in legal action against you for full recovery, as detailed in my letter before actionicon.

    If you do not accept my conditions for acceptance, or you do not respond within
    10 days
    , I shall return the payment to you. For the avoidance of doubt, I wish to stress that I do not accept your offer under the terms stated in your letter.

    (If the bank have credited your account, please use this note in place of the above paragraph)

    If you do not accept my conditions for acceptance, or you do not respond within 10 days, the money transfered to my account should not be viewed as my acceptance and I hereby authorise you to remove this sum accordingly.


    I trust this clarifies my position.


    Yours faithfully




    If so then i will edit it and print it out today and send it monday! Let me know please?




  11. #11
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Hi everyone, just to update you- Barclaycard offered me a pathetic £77 instead of the £323.69 (including 8% interesticon which i now realise that i should'nt really add until it gets to court!!), i sent the letter from the archive saying i refuse their offer as a settlement but will accept it as a part payment but if they do not pay up before the given deadline then i will take them to court! Now, i sent this letter on %th March but i notice from my statement that they took the £77 off my balance on 22 Feb!!!!!!!
    Can anyone please help me with what to do now? Many, many thanks-Craig


  12. #12
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Don't worry about it. It looks like you've acted as soon as you were aware of the payment. If you're at the lbaicon stage wait for the time to tick by and commence your court action. If the £77 payment hasn't been reversed take that off the amount of your claim, if it has been reversed then claim for the full amount.

    If in doubt read the FAQs

    If still in doubt - ask!

  13. #13
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Hi there,

    And well done so far!

    This is all quite normal for Barclaysicon, and card... I would......

    ".....thank them for their partial settlement in your lbaicon.... "; given them 2 weeks to pay up the remainder, and 'clarify' after 2 weeks you will have no choice but to commence legal proceedings and THEN add the statuatory interesticon"

    See innocent vs barclaycard WON


    For excellent letter writing skills may I suggest
    mcuth vs RBos

    (he has been made offers and writes superb letters and he's just been promoted to a moderator too!)

    Keep up the good work

    Innocent

    CLICK MY SCALES IF I HAVE BEEN USEFUL
    *
    BARCLAYCARD WON £307
    *
    CAPITAL ONE WON £2.1k
    *
    NATWEST WON £3.4k
    *
    LLOYDS TSB CURRENT
    Start 26/4 LBA 7/6 conLBA 22/1 N1 12/3 AQ 3/5/07ONHOLD
    MORE THAN/ LLOYDS MCARD
    Start 2/11 CONTL LBA 15/1/07 NOW RE-RESEARCHING
    MONUMENT VISA

    Start 1/11 CONTL LBA 15/1/07 NOW RE-RESEARCHING
    NATWEST BUSINESS
    RESEARCHING

  14. #14
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Hi there, ok the latest is that Barclaycard have now taken back the £77 that they had given me back on my account (id sent a letter saying that i reject their offer if it as i final settlement but would accept as a partial payment) and their 10 days is up! Time for MCOL, any ideas of help?? Thankyou-Craig


  15. #15
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    The biggest think with MCOL is to get it right first time. Read all the faqs on claiming using it and read through the particulars of claim given as examples. There are certain things in them that must be present otherwise the defence can take a swipe at your claim.

    If you're at all uncertain take the template, edit it to suit your details and post it here for checking, obscuring any account numbers or names.

    If in doubt read the FAQs

    If still in doubt - ask!

  16. #16
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Ps- is this address ok to use on MCOL: Barclaysicon Bank PLC
    1 Churchill Place
    London

    E14 5HP

    Many thanks-Craig


  17. #17
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Ok people, I DID IT!! Just completed the MCOL so now il wait for the lovely Barclaycard to respond.... Here we go!! All/any advice is greatly appreciated....


  18. #18
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    The address is you stated is the right one.

    Advice - sit and wait, they've a tendency to leave settling until just before the trial date.

    If in doubt read the FAQs

    If still in doubt - ask!

  19. #19
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Hi again, i notice that on the help page to fill out the MCOL page there is a bit that says "Once you have submitted your claim by MCOL you need to send your schedule of charges to the court to be served with your claim. " ......so i have to send a copy of my schedule of charges to the MCOL court? The reason i ask is because iv already started a claim against Hcbs for my brother that their solicitors have defended and i didn't send a schedule to the court!! Also, i have last week started a claim on MCOL against Barclaycard and i haven't sent a schedule to MCOL for that either!! What shall i do now? How important is it?



  20. #20
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    Default Re: CRAIGTEN vrs. BARCLAYCARD. Grrrrrrr

    Strictly speaking it's something you should do as the bank can legitimately claim it can't properly defend the claim without that detail (you're supposed to list every charge when you claim).

    It all depends on the bank's attitude as to whether they pick you up on it or not - they can use the lack to threaten to apply to have your particulars struck out, for example.

    Whether you send copies is up to you - no lasting harm if you don't although you may get a little more hassle than if you do.

    I'd send to be on the safe side - gives them fewer excuses.

    If in doubt read the FAQs

    If still in doubt - ask!


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE