Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
The Royal Bank of Scotland recently began charging me after changing the type of my account without telling me to a royalities account. As it was a school account with one £1 + interest in (something like £1.04 after 7 years!), it immediately went into OD, despite me being told I could not go into OD.
So there are 2 issues - can I get my money back because of this, and can I go OD? Some unhelpful and rude person tried to explain the different between a facility and being OD - I asked for neither. In fact, I was told 'all charges, cheques and direct debits will bounce' since I didn't ask for an OD.
Any help here? I didn't want my account changed to a Royalities account. They were trying to tell me 'you were notified', despite me telling them I received no such letter. Do they really think that I would read a letter telling me they are going to charge me and then ignore it?