BBA - British Bankers' Association - Banks welcome opportunity for fact-finding exercise with the OFT
They do place alot of emphasis on the fact that customers receive Free Banking, which is hardly a defence considerring they are breaking contract law.
A representative for the Banking Association has been on the news this morning trying to debunk the recent Which report.
Banking and credit | The ASBO campaign | Bank charges
The person stated that the piece by Which was deliberately sensationalising the issue, and that the fee's were surprise surprise for a service which customers were informed of in advance.
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We're not gonna be stuffed either!