Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Talking JRB vs Halifax - SETTLED IN FULL

    OK, well after finding this site, I decided a couple of weeks ago to try this. I've not had many charges, but thought it would be worthwhile. I should state at this point that this was started by someone I know who works in the customer relations dept at Trinity Road.

    Went through all my statements (I'm very sad, and still have every statement & letter since I opened the acount in 1998 ) and was rather surprised that it came to just over £500!

    Sent the 'Request for Repayment of Charges' letter on 17th April (e-mailed to customerrelations@halifax .co.uk). Received a call a couple of days later from a guy who was a complete @@@hole, who offered me the palty & insulting sum of £118, and then went on to say that that was all I could ever hope to get! I politely declined, but he said he would put it in writing anyway. Suffice to say I never received an offer in writing.

    He also wrote various insulting lies about what I had 'aparently' said to him on the Halifax's internal account notes system (did I mention I had a contact in there? ???).

    Anyway, have just e-mailed a letter before actionicon, so decided to post on here & let others know how I was doing.

    Jonny Round Boy

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  2. #2
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    Default Re: JRB vs Halifax

    Could be worth asking for a full DPA disclosure - the notes they have made should be included. If not then you could give them some grief via the Information Commissioner.

    Alan, Derby, UK.



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    DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

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  3. #3
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    Default Re: JRB vs Halifax

    Got a letter from the Halifaxicon yesterday, in response to my lbaicon.

    They've upped their offer from £118.00 to £206.00 (they owe me £508.00). They have until Monday 15th, then I'm due to start proceedings.

    Is it worth me ringing them, to see if they'll increase the offer?


  4. #4
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    Default Re: JRB vs Halifax

    I would just stick with your lbaicon and Moneyclaim if necessary and your timetable - they will respond - I've just had a successful outcome with Halifaxicon - they did leave things till the last minute, but they did settle in the end...

    25/06/08 - NatWest - Prelim letter
    09/03/06 - Halifax - Settled 27/4
    22/03/06 - Capital One - Settled 24/6
    17/04/06 - Nationwide - Settled 8/9



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  5. #5
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    Default Re: JRB vs Halifax

    OK, have been on moneyclaim in preparation for filing my claim on Monday.

    I've calculated the 8% interesticon, but there's a bit in the 'particulars of claim' where I need to enter the daily rate of interest.

    I found some info in the fAQs, which says to multiply the total claimed (£682.26) by 0.00022 - this comes out at 0.15.

    Question is, 0.15 what? Is it 0.15%, or £0.15???

    May seem a stupid question, but I'd rather look stupid on here than on the claim form!


  6. #6
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    Default Re: JRB vs Halifax

    It will be £0.15.

    Alan, Derby, UK.



    PLEASE HELP US TO KEEP THIS SITE RUNNING
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    _________________________ _______

    Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.

    DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

    Advice given is purely my opinion, and is not based on any legal training.

  7. #7
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    Default Re: JRB vs Halifax

    OK, that's it - Claim just submitted online via moneyclaim!!!


  8. #8
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    Unhappy Re: JRB vs Halifax

    The Halifaxicon have now acknowledged the claim, stating that the intend to defend in full.

    I live in Halifax, and have done for a number of years, so the claim will be transfered to the court in Halifax - I never knew where the court building was in Halifax, but, stuck in the town centre traffic earlier today I spotted it. It's almost directly across the road from the Halifax's Trinity Road head office!!!

    Trinity Road is also the location of the 'Head of Legal Services' who's acknowledged the claim. This has now got me thinking - What if they don't defend most cases because of the expense of going to court? How much expense is involved in them crossing the road?!?!?

    I know that the likelyhood is that they'll settle, but if they do decide to defend it properly they're ideally placed (geographically) to do so!!!


  9. #9
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    Default Re: JRB vs Halifax

    That would be the ideal opportunity for you to become THE hero of the Halifaxicon section of the BAG. Actually facing them in their local court - loads of publicity when you win.

    Just let them turn up - they know they will lose.

    Not a chance - they will settle before it gets there - too risky for them to get in the local rag with an embarrasing story like that.

    Go for it.

    Good Luck.


  10. #10
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    Default Re: JRB vs Halifax

    I doubt very much that you'll ever actually see them in court, but if you do, this would make a lovely badge for the day!



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    Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.



  11. #11
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    Smile Re: JRB vs Halifax - I WON!!!

    Got a letter yesterday - the Halifaxicon have agreed to settle my claim. Unfortunately, I didn't realise that some of the charges fell outside of the 6 yearsicon, but they're paying me all charges within the 6 years (£442) plus the interesticon on the full amount I claimed, plus costs!!!

    Purely for financial reasons, though, they're still not liable .

    May be a silly question, but am I right to wait until I actually see the money before cancelling the Moneyclaim?


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    Default Re: JRB vs Halifax - SETTLED IN FULL

    CONGRATULATIONS

    This is great news, well done.

    Would you please fill out our survey - HERE
    (and don't forget we can only survive if we get donations!! cough cough)

    Also, Yes - you are correct in thinking that you should wait until you receive the money in full before ending the claim


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE