Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    geordiegirl99 Novitiate

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    Default Geordiegirl99 vs A&L

    Sent first letter asking for charges to be refunded on 17th January, got reply within two days refusing to accept that I had been unfairly charged and the OFT ruling only applied to credit cards and that I had been charged correctly in line with the terms and conditionsicon of my account.
    Today the 24th January, I have posted my letter before actionicon, not holding out much hope though. 30th Jan got response from A&L from LBA basically saying F off we are unable to assist you any further. Do I have to wait until the 14 days are up before i go to money claim or can I start court action straight away? your help would be appreciated

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  2. #2
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    Ash01 Novitiate

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    Default Re: Geordiegirl99 vs A&L

    Pretty much the same as me, i received a letter stating that they have reviewed the circumstances in which the charges were rasied and confirm that they have been correctly applied in accordance with their charging policy (yawn!) Sending the letter before actionicon tomorrow.


  3. #3
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    SweetCal Novitiate

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    Default Re: Geordiegirl99 vs A&L

    you will get more or less the same response to your lbaicon - from what ive read on here A&L wait til you start court action (shows you are serious) they acknowledge then settle within the 28 days...

    I got my standard f off response to LBA now am waiting the 14 days before I start my MCOL - good luck guys!


  4. #4
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    kenzie Novitiate

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    Default Re: Geordiegirl99 vs A&L

    i am trying to claim through MCOL when i put the address of defendant in Alliance Leicester Plc:, , Bridle Road, Bootle, Merseyside GIR 0AA it is coming up The address details you have provided are outside of England and Wales.
    Whats that all about, have i got the right Address



  5. #5
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    kenzie Novitiate

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    Default Re: Geordiegirl99 vs A&L

    am trying to claim through MCOL when i put the address of defendant in Alliance Leicester Plc:, , Bridle Road, Bootle, Merseyside GIR 0AA it is coming up The address details you have provided are outside of England and Wales.
    Whats that all about, have i got the right Address


  6. #6
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    Ash01 Novitiate

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    Default Re: Geordiegirl99 vs A&L

    Quote Originally Posted by kenzie View Post
    am trying to claim through MCOL when i put the address of defendant in Alliance Leicester Plc:, , Bridle Road, Bootle, Merseyside GIR 0AA it is coming up The address details you have provided are outside of England and Wales.
    Whats that all about, have i got the right Address

    I am using Alliance & Leicester plc. Carlton Park, Narborough Leicester LE19 0AL. This is actually their registered office as specified on their website, so should be the right one.


  7. #7
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    simmo9 Novitiate

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    Default Re: Geordiegirl99 vs A&L

    The address at the Leicester is indeed their registered head office, so that is fine, but you can also claim against A+L Plc, Bridle Road, Bootle, Merseyside as this is the customer support centre that is dealing with all claims, but note, the Post Code should now read "L30 4GB". Either address will get you claims through correctly.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE