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    • Hi. Could you post up what they've sent please so we can see what the charge is? Cover up your name and address and their reference number. HB
    • I've looked through all our old NPE threads, and as far as we know they have never had the bottle to do court. There are no guarantees of course, but when it comes to put or shut up they definitely tend towards shut up. How about something like -   Dear Jonathan and Julie, Re: PCN no.XXXXX cheers for your Letter Before Claim.  I rolled around on the floor in laughter at the idea that you actually expected me to take this tripe seriously and cough up. I'll write to you not some uninterested third party, thanks all the same, because you have are the ones trying to threaten me about this non-existent "debt". Go and look up Jopson v Homeguard Services Ltd, saddos.  Oh, while you're at it, go and look up your Subject Access Request obligations - we all know how you ballsed that up way back in January to March. Dear, dear, dear - you couldn't resist adding your £70 Unicorn Food Tax, you greedy gets.  Judges don't like these made-up charges, do they? You can either drop this foolishness now or get a hell of a hammering in court.  Both are fine with me.  Summer is coming up and I would love a holiday at your expense after claiming an unreasonable costs order under CPR 27.14(2)(g). I look forward to your deafening silence.   That should show them you're not afraid of them and draw their attention to their having legal problems of their own with the SAR.  If they have any sense they'll crawl back under their stone and leave you in peace.  Over the next couple of days invest in a 2nd class stamp (all they are worth) and get a free Certificate of Posting from the post office.
    • Yes that looks fine. It is to the point. I think somewhere in the that the you might want to point out that your parcel had been delivered but clearly had been opened and resealed and the contents had been stolen
    • Hi All, I just got in from work and received a letter dated 24 April 2024. "We've sent you a Single Justice Procedure notice because you have been charged with an offence, on the Transport for London Network." "You need to tell us whether you are guilty or not guilty. This is called making your plea."
    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Successes


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To help people follow successful claims I've included a quick summary here with links. If I've missed anyone off please reply to this thread. If you win post on here. Please do not post any other questions or comments otherwise these will be deleted. You might like to cite these successes in your correspondence or in court against a strike out.

 

ERC

 

1.Alliance & Leceister v Country Bake ERC and charges small claims No defence filed

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/54285-countrybake-l-erc-charges.html

 

 

2..Gmac v Lainey under 5K paid out before issuing a claim

 

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/37279-gmac-redemption-charges.html

 

3.Alliance & Leicester v Maverick ERC under 5K paid out couple of days after defence submitted

 

 

4. .Alliance & Leciester v Giveitmeback ERC under 5k paid out without filing defence

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/30224-givitback-alliance-leicster-erc.html

 

 

5.Birmingham Midshires v Paulwlton ERC under 5k paid without filing a defence

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/20238-paul-midshires-erc.html

 

6.Leeds and Holbeck v Carriex paid up with out issuing a claim 4,800

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/8885-my-mortgage-fees-were.html

 

7.BM v Lickthewall 6.4K paid out without defence

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/8885-my-mortgage-fees-were.html

 

8.Rob s v northern rock mortgage exit fee small claim paid out with out issuing

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/17473-mortgage-discharge-fees.html

 

9. Thunderpuss v BM fast track paid up without defence

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/16014-thunderpuss2k-birmingham-midshires-halifax.html

 

10.Lizzy v BM fast track paid up without defence see Thunderpuss

 

11.Dayglo v NatWest paid up soon after claim issued

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/28516-dayglo-natwest-mortgages.html

 

12 Zoot v Halifax small claim paid up without defence

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/19501-zoot-halifax-mortgages.html

 

13. Graemec v Standard life – paid out two weeks before court Eversheds defending on basis of no breach. Small claim

 

http://www.consumeractiongroup.c o.uk/forum/mortgage-companies/34426-gc-standard-life-bank.html

 

14. Saraounia v Mortgage Express negotiated out of 13K

 

http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/32616-saraounia-mortgage-express.html

 

15.ED123 Mortgage exit fee. Returned without issuing a claim:

 

http://www.consumeractiongroup.co.uk/forum/mortgage-companies/61418-ed123-mortgage-exit-fee.html

 

16. UKAviator v Birmingham Midshires settled for 1/2 of claim. DLA Piper defending

 

http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/30295-ukaviator-birmingham-midshires.html

 

17 Biffa v BM settled for 3/4

 

http://www.consumeractiongroup.co.uk/forum/mortgage-companies/41995-birmingham-midshires-erc-so.html

 

 

18. Les Gunn v Abbey settled in full

 

http://www.consumeractiongroup.co.uk/forum/mortgage-companies/36221-me-abbey-mortgages.html

 

Late payment/arrears/failed dd

 

1.Dolly v Halifax £400 refunded without issuing a claim

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/15094-dolly-halifax-mortage-arrears.html

 

2.Mortgage Express v Nathal paid out without defence

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/30224-givitback-alliance-leicster-erc.html

 

3.Birmingham Midshires v Biffa under 5k paid without defence

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/42809-birmingham-midshires-you-will.html

 

 

4.Halifax v Mcuth paid out without issuing a claim - small claim

 

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/10747-mcuth-halifax-mortgage-arrears.html

 

5.A&L v Philip Hindly small claim paid out with out defence

 

 

6.Halifax v Zoot paid out without defence small claim

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/19515-zoot-halifax-1st-mortgage.html

 

7.Gizzy v BM small claim paid out without issuing

 

http://www.consumeractiongroup.c o.uk/forum/other-institutions-successes/13823-birmingham-midshires-refund.html

 

8. Donelly v Gmac small claim paid out days before court after issuing a counter claim

 

http://www.consumeractiongroup.c o.uk/forum/mortgage-companies/32915-these-guys-gmac-don.html

 

9. Sandy v Gmac small claim paid out just before court after trying to multi track

 

 

http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/7223-sandy-gmac-rfc.html

 

10. Martdj v GMAC 4K

 

http://www.consumeractiongroup.co.uk/forum/mortgage-companies/65715-gmac.html

 

11. Meled v Northern Rock

http://www.consumeractiongroup.co.uk/forum/mortgage-companies/49082-me-nothern-rock.html

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  • 6 months later...

Have just been givenitback!! by HSBC. 3870.10p after charges deducted!! They took my card from me when i tried to check balance and have refused to give another one!! Have to go with passport/driving licence to withdraw.

What the hell i now have a new car,cooker,fridge three piece suite and new floor in front room and kitchen. Thank you all who supported and helped.

The cashier was really frosty at first,the next day another one smiled and said congratulations!!!

Did you know it is unlawful for the bank to deduct money from your account if you are on income support? if this happens calll them imediately. Manys a week i have had to go without money due to charges.

push on and upwards you all!!

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  • 4 years later...
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