Thread: welcome haven't collected car 9mnths after VT

Hi there
I’ve been looking around the CAG forums for an answer to my problem with Welcome Finance/Yes Car Credit and am wondering if anyone has an idea as to where I stand?
I will try to cut a long story short
9 months after ending my hp contract by voluntarily terminating the contract I still have the car and have not been received any reply from welcome finance after 3 letters and numerous telephone calls, before I VT’D my contract I ensured that the agent I had been dealing with came to see the car and would accept it in its condition, the agent said that they would accept the car but due to storage problems they wouldn’t collect the car immediately only that was nearly 9 months ago and I don’t know where I stand
Please help as I’m afraid that the car will be taken by the DVLA as it has no tax and I would be liable for it!
Thanks for any help given

vbrep_register("505109")

I would certainly call the DVLA and ask them what to do. The car isn't actually yours now so I would think you could transfer it to them and notify the DVLA. I'd also see if it is possible to charge them storage!

thanks londonpam, i have contacted the dvla and they are sending out a letter to confirm the vehicle is no longer mine, do you have any suggestions on how or if i can charge them storage as i believe i should after all the hassle they have put me through

thanks matt

Hi jackz

Speaking with experience there is a couple of things to watch out for!

Have you been defaulted since the VT was agreed - the credit company have not received the car back, the balance of your account is still effectively unpaid as your car has not been sold (auction) to recover their losses.

Have you been charged any interest on the remaining account by the credit company, or have a debt collection agency been instructed (further increasing costs)

With a VT the car is sold at auction to recover losses - your car has now depreciated in value over the period of non-collection.

Seek legal advice - CAB for example - with all copies of letters/notes of calls etc. Was the car on HP or a credit agreement/loan? If credit agreement or loan - and you haven't surrendered the V5 etc, you might be in a position to write and advise that if they have abandoned the vehicle and do not collect, you may have a claim against it (I'm looking for the case law) - definitely worth gettting some advice! (something to do with law of possesion under abandonment!)

A couple of things here definitely worth checking, you may have charges building through no fault of your own!

All the best
Perseus