Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Just received all charges back . Started trying to claim back in October, wrote a letter to head office in Edinburgh, they replied saying that their charges were fair and they were not paying out, blah blah so i wrote the same letter again but handed it into my local branch (saves on postage). Received a reply about 5 weeks ago apologising for the delay and they were looking into my case. Last week i received an a letter from them, i assumed it would be the same 'our charges are fair' rubbish.
They said they believed their charges are fair but out of 'goodwill' they are willing to pay all £2230 i was claiming.
Thanks to all the support from consumer action group, couldn't have done it without you all.
Well done there is no claims progress ......maybe you could enlighten others here as to how you managed the process in a bit more detail.
This is not the norm with claims against them so people will naturally be interested.
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