Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I have recently left a major bank's complaints department where we were dealing with all of you guys complaints about charges.
Just wanted to say that you can go down the DPA route but it takes a lot longer to get anything done.
Save yourself a tenner and just tell your bank that you want your last 6 years of charges back. I know the bank i was working for had set up a 'task force' to deal with all the complaints we were getting about the charges.
Best of luck trying to get them back, but as a by word the banks need to issue their response to the charges issue at the end of May and it looks strongly like they will be going down. BUT no more Free Banking....
have you told Bankfodder or Dave that you have joined?
Bank emplyess have to advise before posting...
Unfortunatly we have to go down the DPA route as bank statements are not all we need to know aobut our accounts. Also some bank have ont included all the charges, and some banks will not give the statements, and If we dont do the DPA correctly we cannot complain to the IC or get a court to action this!
Im very sorry, for obvious reasons, we wont ask your personal details, but you must email BF or Dave and just advise you are here!
Sorry if this sounds grumpy its rules to protect our users, hope you enjoy the stay
Lou x
Sorry i just reread your post and saw that you only just left the bank you worked for, this should be okay, but go ahead and email, maybe you can offer some advice....anyway thanks
All i am saying is having dealt with all these cases it really isn't necessary. 95% of ppl using this site and getting all the information aren't claiming interest back and have no intention of going to court they just wont their original money back.
Nothing is set in stone and each bank will be different but it looks like they will most likely either charge a monthly fee for the account or charge per direct debit and so on...
also, what is the atmosphere like in the Big Bad Bank? Are they concerned at the number of requests for refunds? Are they annoyed with us? What do they have up their sleeves? Are a lot of people accepting settlements and not going for the full amount?
Lot's of questions I know! LOL - Just DEAD curious!!!
Nothing is set in stone and each bank will be different but it looks like they will most likely either charge a monthly fee for the account or charge per direct debit and so on...
Jeez, are banks meant to make a profit from us or not?
[quote=Tinkerbelle]also, what is the atmosphere like in the Big Bad Bank? Are they concerned at the number of requests for refunds? Are they annoyed with us? What do they have up their sleeves? Are a lot of people accepting settlements and not going for the full amount?
What you need to remember is that thee are multi million pound companies and they make money in so many different ways.
I think they are concerned that they will have to change the way they charge which will cost millions of pounds to change their systems. That is what I think they are concerned with plus any time constraints placed on them too.
But then I wasn't a top honcho so we weren't told everything
Claiming charges back
of charges back. I know the bank i was working for had set up a 'task force' to deal with all the complaints we were getting about the charges.
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Phew!! Thanks goodness for that!
Originally Posted by Mystery M
LOL
