Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I have a lot of debt issues that I m trying to sort out and with help of this site it is going well so far. Great to have friends when you need them.
I have a debt with Egg they are claiming £3554.26. They sold debt to Capquest. Sent CCA request on 18/12/06 they sent copy signed agreement with their letter dated 17th January so over the 12 working days. They did not, however enclose any terms and conditions or statement of account which I understand is not full compliance of the CCA request. Is this the case? If so should I advise them or just wait until 42 day is passed(12 plus 30 days) when they would have commited an offence. We are currently day 35. Advice would be appreciated on what tack to take.They have put account on hold until 26th January to await my response and payment.
Many Thanks
42 days now well and truly up. Can someone help with the situation re not receiving terms and conditions or statement ? Did they comply or not? they have started to chase me again.
Many thanks
I don't kno wabout the T&C and statement request but my understanding is that as the yhave supplied the correct agreement they can chase the debt and enforce it.
CapQuest like all debt collection agencies need a licence from the OFT. If what was sent to you was sent by CapQuest, ask them if they intend to stand in court in place of Egg, but address your letter to CapQuest Company Secretary (find name/address from Companieshours.gov.uk for £2). Probably your case is wandering from basket to basket, through layers and layers of bureaucracy. If you show you are not a person to be bullied, that you are far more willing to stand in court than Egg......
As i understand if they cannot provide you with a credit agreement then they must provide you with the terms and conditions of the loan i.e;amount lent amount to repay,amount to repay p.m,interest rate p.a,total to repay inc interest.If they cannot provide EITHER( the last need not have a signature,only your name)then they are in breach of OFT guidelines.Complain to the OFT.