Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    maisielou Novitiate maisielou's Avatar

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    Default maisielou -v- First Direct | Settled In Full

    Hi
    Im new here must say what an excellent site
    I sent a letter to First Direct about my bank charges and was more or less told to s*d off i will now write again giving them 14 days .....and see what happens this time

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  2. #2
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    Default Re: First Direct~~~dont want to know~~~

    It's funny really - Barclaysicon used to take it to the last second - now they offer half straight away.

    First Direct, from what I've read in here ;-) used to give in straight away, now they argue for a bit, then give in.

    Funny old game.

    [COLOR=olive][SIZE=1]If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.
    Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.
    Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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  3. #3
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    maisielou Novitiate maisielou's Avatar

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    Default Re: First Direct~~~dont want to know~~~

    I have just had another look at my charges and on the 25th August 05 they charged me £75 excess overdrafticon fee £30 overdraft fee and 76p interest
    £105 76p in one month .....think im in the wrong job????????


  4. #4
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    Default Re: First Direct~~~dont want to know~~~

    My highest charge for the month was £220 (£119 in excess over draft) £100 in overdrafticon fees and I cant remember the interest! I wish I could earn that in as little time as FD!


  5. #5
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    maisielou Novitiate maisielou's Avatar

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    Default Re: First Direct~~~dont want to know~~~

    now they are digging there heals in about sending me my back statements!!!!!


  6. #6
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    Default Re: First Direct~~~dont want to know~~~

    get your statements for as long as two years off of the internet - go to FD site and get the statements from there - that is what I did you dont have to pay them anything then for them to send you YOUR statements¬


  7. #7
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    Default Re: First Direct~~~dont want to know~~~

    Thank you i will do that... ......... but i need to go back a bit further i will give them a few more days then ring again


  8. #8
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    Default Re: First Direct~~~dont want to know~~~

    Good luck - I hope you get back everything you deserve, as i hope the rest of the people on the site get.

    I have got an initital letter to First Direct & Marbles with them, 13 days and counting!!!

    I am working out the charges from Capital Oneicon (but I only have the last 7 months statements but that totals £500 in seven months of charges etc so have asked for the last 4 years worth of statements - whcih they have said they will send surprisingly!) and I am writing to Style and Barclaycard asking for statements and I am sure I have been collared for loads with them - no wonder I am in debt!


  9. #9
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    Default Re: First Direct~~~dont want to know~~~

    Fingers crossed.hope you hear soon i am waiting to hear from Barclaysicon (sent first letter yesterday)that one come to over £5,000.....what i could do with that


  10. #10
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    Default Re: First Direct~~~dont want to know~~~

    I have just worked out the charges that i am outstanding with all 5(?) companies I could clear all my debts with and still have some left over for moi! I just hope it all does come off!


  11. #11
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    Default Re: First Direct~~~dont want to know~~~

    same here........just been dreaming of that hot sandy beach lol:grin:


  12. #12
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    Default Re: First Direct~~~dont want to know~~~

    Keep going with First Direct. You will get your money back, been there, done that...

    First Direct, £4031 Recovered
    Halifax, £953 Recovered
    MBNA Credit Card, £120 Recovered
    American Express, £160 Recovered

    Coming Soon......

    Blackpool Council, £190 in unlawful parking tickets
    Carstoppers. £50 from the cowboy clampers

  13. #13
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    Default Re: First Direct~~~dont want to know~~~

    Thank you thats just what i need to hear......will post my updates


  14. #14
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    Default Re: First Direct~~~dont want to know~~~

    Quote Originally Posted by maisielou
    Thank you i will do that... ......... but i need to go back a bit further i will give them a few more days then ring again
    Don't give them any time... They will use every trick in the book to slow you down in the hope that it becomes too tedious and you will give up. Find the DPA letter and send that to them by both secure messaging through their site and by snail mail. They MAY charge you up to £10 for it but they certainly didn't charge me anything and they couriered (sp?) them out to me within days.

    Don't let them slow you down. They have YOUR money and you want it back as soon as possible. It's currently sitting in their accounts earning them more interesticon when it should be in your account.

    If you have found this post (or any other post) useful ensure you click on the scales in the top right of that post to give credit where credit is due.

    DO YOU HAVE A WEBSITE AND WANT TO PROVIDE A VALUABLE LINK TO THIS FORUM ? Go to this thread:-http://www.consumeractiongroup.c o.uk/forum/showthread.php?p=52854

    As ever, with (I believe most if not) all advice given on this website, I am not qualified to give any advice and you are duly warned that any decisions are your own decisions made on your own account and no liability will be accepted for any advice followed ! Use your own judgment.
    Seek advice of a qualified, insured, professional if you have any doubts.

  15. #15
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    Default Re: First Direct~~~dont want to know~~~

    Thanks Dinghy......I have just copied the DPA letter and sent it by secure and snail mail your right it MY money and i want it back


  16. #16
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    Default Re: First Direct~~~dont want to know~~~

    Just received an email from First Direct..re DPA request.......... they have passed my email to there lending dept??? whats it got to do with them


  17. #17
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    Default Re: First Direct~~~dont want to know~~~

    Quote Originally Posted by maisielou
    Just received an email from First Direct..re DPA request.......... they have passed my email to there lending dept??? whats it got to do with them
    If it was me I would reply asking them that exact question...

    Did you send them £10 or authorize them to deduct it from your account ?

    ATEOTD remember they've still got the same timetable regardless of which department is dealing with it...

    If you have found this post (or any other post) useful ensure you click on the scales in the top right of that post to give credit where credit is due.

    DO YOU HAVE A WEBSITE AND WANT TO PROVIDE A VALUABLE LINK TO THIS FORUM ? Go to this thread:-http://www.consumeractiongroup.c o.uk/forum/showthread.php?p=52854

    As ever, with (I believe most if not) all advice given on this website, I am not qualified to give any advice and you are duly warned that any decisions are your own decisions made on your own account and no liability will be accepted for any advice followed ! Use your own judgment.
    Seek advice of a qualified, insured, professional if you have any doubts.

  18. #18
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    Default Re: First Direct~~~dont want to know~~~

    Yes i sent a cheque for £10 last week didnt hear anything so emailed yesterday...as of yet they havent cashed the cheque


  19. #19
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    Default Re: First Direct~~~dont want to know~~~

    Quote Originally Posted by maisielou
    Yes i sent a cheque for £10 last week didnt hear anything so emailed yesterday...as of yet they havent cashed the cheque
    So you are fine... It's irrespective which department they send it to... They still have 40 days to comply.

    As I said above I would probably ask them why it's gone to the lending department.... Really all you want is the information and then your money back and if you can assist them in getting that information/money back to you as soon as possible...

    A law-suit is not really anything anyone wants to go through but need to accept that it may be neccessary !

    If you have found this post (or any other post) useful ensure you click on the scales in the top right of that post to give credit where credit is due.

    DO YOU HAVE A WEBSITE AND WANT TO PROVIDE A VALUABLE LINK TO THIS FORUM ? Go to this thread:-http://www.consumeractiongroup.c o.uk/forum/showthread.php?p=52854

    As ever, with (I believe most if not) all advice given on this website, I am not qualified to give any advice and you are duly warned that any decisions are your own decisions made on your own account and no liability will be accepted for any advice followed ! Use your own judgment.
    Seek advice of a qualified, insured, professional if you have any doubts.

  20. #20
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    Default Re: First Direct~~~dont want to know~~~

    Sent email asking why they have forwarded my email to the lending dept................will wait and see there reply



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE