Thread: Yorkshire Bank Refusing Statements

I have been trying to obtain my statements from Yorkshire Bank since JUNE(!) last year.

They have received my request and asked us to go into the bank to "verify" our signatures which we did straight away.

I've waited all this time and STILL no statements. I have sent them the letter also about a month ago, giving them 7 days to comply and STILL nothing!

I've even phoned to request statements and nothing.

Any advice please? What can I do?

Is it okay to estimate how much they've been charging me?

Can I put in a claim for everything I can get of my internet statements and then claim the rest at a later date?

They've hammered us for charges emormously this month £8.00 a day for being overdrawn since the 2nd Jan and 4 lots of £35 charges for bounced direct debits!

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Originally Posted by zebbydog

Write and tell them they are in breach of the data protection act.Give them 7 days to comply or you will make a complaint to the information commissioner and take them to court for none compliance.I would also tell them that their obstructive behaviour,will not look good if and when your claim comes to court

I sent them the letter out of the templates library giving them 7 days to comply about a month ago. I'm just not sure how to go about taking them to court for not complying & didn't know which body I should be reporting them too.

So the Information Commissioner it is then - thanks

They must owe us so much money tho, I could just really do with starting the claim against them asap.

Even if I just used the statements that I could get off the internet banking for the time being to set the ball rolling. Then go after them for the rest at a later date. But don't want to jeopordise my chances of getting it all back by having to go after them twice, if that makes sense.

Thanks for your reply.

I sent off the statutory £10 cheque with my original request back in June. They have cashed the cheque, the week after receiving it - yet just not supplied the statements.