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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Parking ticket - Whilst loading in Loading bay


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Few months back I was buying some weight lifting gear from Argos. There is a loading bay 50m away. I parked there and opened my boot ready, as it would have been impossible to carry the gear round town.

 

I got to Argos and realised (as soon as I walked in) that I had left my wallet in the car. I went back to the car (less than 1 minute after parking) to find a traffic warden taking photos etc.

 

I explained what I was doing, and that I was "loading" my car with heavy weight lifting equipment, and asked why I was getting a ticket?

 

She told me I had the "wrong type of vehicle" and that if it was an estate car I would have probably been ok.

 

I have since paid the ticket.

 

I was annoyed that the warden was obviously hiding out somewhere, and the lack of discression that they were willing to use (It was clearly proveable that I was collecting heavy weight lifting equipment). My only alternative would have been to park on double yellows outside of Argos whilst I nipped in.

 

Just to help get this off my chest, [edit]

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The "wrong type of vehicle" quote is absolute crap.

 

There is nothing whatsoever in parking legislation that restricts loading/unloading exemptions to any class of vehicle.

 

There may be a natural presumption by TWs and PAs in favour of commercial vehicles, this is not backed up by law.

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Many years ago the tax disc for all cars was issued as "Private". To avoid this sort of confusion almost all cars these days are taxed as "PLG" or Private/Light Goods. You are therefore taxed to carry Light Goods and are eligible to load your vehicle subject to normal loading restrictions.

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  • 2 months later...
Actually there is a difference in private and commercial vehicles, different rules apply when loading.

 

I got a ticket thrown out when I accidentally left wifes my blue disabled badge in car when loading car in a loading only area the warden booked me when I was loading a brand new electric wheelchair for my wife.

 

Warden would not even discuss this was just arrogant.

 

dpick:mad:

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Actually there is a difference in private and commercial vehicles, different rules apply when loading.

 

Maybe in the approach of councils, but absolutely not in law.

 

Legally, there is no difference between the two; councils just tend to be a little more lenient with obviously commercial vehicles

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Guest tlusnoc

Loading and unloading bays are intended for commercial vehicles only and not for shoppers. If everyone decided to park in these, then how are deliveries going to be made. And it is no good saying I will only be 5 minutes etc., for if a wagon turns up, where is the driver meant to park in the meantime?

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Guest tlusnoc
Actually, they're intended for loading and unloading by any vehicle, commercial or otherwise. It is the activity being carried out that determines whether the vehicle may be parked there, not the type of vehicle.

 

 

That is totally wrong, they are for the delivery and collection by commercial vehicles (that can include a car) and are not intended for shoppers.

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tlusnoc, please post the regulation that states that all loading bays are for commercial goods only. This may clarify your assertion. Until then, I'm afraid I have to go with patdavies in that private vehicles are classed as Private/Light Goods.

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Loading and unloading bays are intended for commercial vehicles only and not for shoppers. If everyone decided to park in these, then how are deliveries going to be made. And it is no good saying I will only be 5 minutes etc., for if a wagon turns up, where is the driver meant to park in the meantime?

 

The same place that most of them park when another shop's wagon is there

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That is totally wrong, they are for the delivery and collection by commercial vehicles (that can include a car) and are not intended for shoppers.

 

Eh, no, it's not totally wrong. In fact, it's perfectly correct. I did not say that a loading bay is intended for shoppers. I said that it is intended for loading / unloading. I think you'll find a clue in the name... :)

 

There are a number of reasons why a loading bay would be used for non-commercial purposes. For example, your statement implies that somebody would not be allowed to turn up in a van and unload new furniture for their flat because that is not commercial use.

 

I think you'll find that your statement is the one that is 'totally wrong'...

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The Parking Adjudicator has examined loading with respect to parking enforcement in the decisions reported as Jane Packer Flowers and Others on 19/07/97.

It is quite clear from the decision in Jane Packer Flowers and Others that private cars are capable of loading for these purposes and that loading does not have to be of a commercial nature, and that loading includes the period away from the vehicle and that a period of several minutes is not unreasonable.

It is also clear for the Parking adjudicators decision in Douglas v Brent (PAS case No. 1960031276) that, since the driver had right to park for the purposes of loading, the burden of proof lies with Transport for London (substitute for your LA) to prove that the driver was not loading .

 

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  • 1 month later...

Thanks you guys for your help. Just to follow up, I have sent the following letter. I have been eMailed back, asking for a postal address to which they can respond. I will keep you posted, obviously:

 

-------------------------------------------------------------------------

 

Dear Sir/Madam,

On 05/06/2006 I received a parking ticket whilst loading my car in the designated loading bay, West Avenue, Clacton on Sea.

I spoke to the traffic warden at the time, making it clear that I was loading my car with heavy weight lifting equipment that I had previously bought from the Argos store shortly before, and that I had moved my car into the loading bay simply just to collect it.

I was told by the traffic warden that I had the “wrong type” of vehicle to use a loading bay - I will point out that the taxation class of my vehicle is PLG, therefore I am entitled to carry Light Goods. Also, it has recently come to my attention that the Parking Adjudicator has examined loading with respect to parking enforcement in the decisions reported as Jane Packer Flowers and Others on 19/07/97.

It is quite clear from the decision in “Jane Packer Flowers and Others” that private cars are capable of loading for these purposes, and that loading does not have to be of a commercial nature, and that loading includes the period away from the vehicle and that a period of several minutes is not unreasonable. (Details of this case can be found here: http://www.parkingandtrafficappeals.gov.uk/user_documents/LOADADJ.pdf )

Also, I quote, “It is sometimes said (e.g. in the Parking Attendants Handbook) that shopping is not goods. This is an oversimplification. Certainly a person buying small items is not covered (Sprake - v - Tester ) …However, the fact that goods could be described as "shopping" does not prevent the exemption applying if the other criteria are met - for example, if the goods are heavy and bulky their actual transfer to a vehicle would be "loading" under the examples given in Sprake - v - tester. And if a motorist for example brings his car round to pick up the goods once a purchase has been made” as in this case “…that would also be a "collection" provided the goods warranted the use of a vehicle (Richards - v McKnight).”

Taking this information into account, I would like to bring to your attention that the ticket was issued unfairly and not warranted, and on this basis request a full refund. (Copy of digital Receipt below).

I look forward to your response.

Yours sincerely

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Good letter - very concise and leaves little room for dispute :)

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Could someone in Wood Green Haringey London check what the signs are around the Shopping City area of Green Lanes. Because they do say something like, 'Heavy goods vehicle loading'. Thus Private cars would be the wrong sort. This assumes that such a sign has a legal status and isn't just made up by the council.

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Could someone in Wood Green Haringey London check what the signs are around the Shopping City area of Green Lanes. Because they do say something like, 'Heavy goods vehicle loading'. Thus Private cars would be the wrong sort. This assumes that such a sign has a legal status and isn't just made up by the council.

 

Your right a lot of loading bays will have a sign post along side stating "Loading/unloading by commercial vehicles only"

Being a lorry driver i see it all the time especially in towns where there is no enforcement. 99% of cars parked in loading bays are shoppers and not collect heavy things from argos. I have often double parked along side offending cars and they are always bloody shoppers - If people were not so lazy then there would never be an issue with loading bays.

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Hi,

 

I got hit by a ticket while parking in a loading bay on the main London Road at Thornton Heath Pond. The thing is as I parked I noticed to femail wardens right across the road. they saw me park. I waited to see if they would either move me on or shouyt at least to say that this was the wrong place to park. They walked on without so much as a wink. Anyway I walked into the local KFC to get lunch. every now and then I looked out to see if the wardens were there. I was in the KFC about three minutes, came out and saw them swiftly write up the ticket as I was getting into the car. They had obviuosly hid out of my line of sight to issue the ticket. B****es! However since looking at this thread I will check the status and wording of the ticket to see if I can also get this waived, or thrown out.

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  • 3 weeks later...

just as an aside, here in southport there was a bay with a sign that said"coaches only 15 minutes parking" .someone parked a private car there and received a ticket which he took all the way to to NPAS and they ruled in his favour because the council had ommited the full stop after "only", implying cars were not restricted!

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Just as an aside, here in Southport there was a bay with a sign that said "coaches only 15 minutes parking". Someone parked a private car there and received a ticket which he took all the way to to NPAS and they ruled in his favour because the council had omitted the full stop after "only", implying cars were not restricted!

 

Lovely.

 

Shows that being a stickler for correct punctuation does sometimes pay off.

 

Good spelling also helps - I took the liberty of correcting yours in the quote :)

On some things I am very knowledgeable, on other things I am stupid. Trouble is, sometimes I discover that the former is the latter or vice versa, and I don't know this until later - maybe even much later. Read anything I write with the above in mind.

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I Received a response re:this thread:

 

"I am writing with regards to your recent correspondence received on 22/5/07, in relation to the above penalty charge notice.

 

This notice was paid and fully closed on 6/6/06, and is past the period of challenge. As such, I regret to inform you that we are unable to reconsider this matter.

 

Yours sincerely....."

 

...So not only does it seem that they took my money unfairly by issuing an invalid ticket and refusing to listen to my reasoning at the time - but are now saying that because it is paid you cant ask for it back! (Regardless of validity or not!).

 

What do you guys think...?

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