Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    pearsoncdw Novitiate

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    Default Arrogant Nationwide**won**

    Before Christmas back in November I applied to the Nationwideicon for a copy of my account statements. They duly sent this onto me.

    Upon receiving the statements I applied to the Nationwide have all charges reimbursed. This was sent to them back on the 17th December 2006. They said that they received this letter but now they say they cannot find it. I therefore sent in another letter but this handed it into a branch in Birmingham and got a receipt for it.

    I have just spoke to them and they say that will not reimburse the charges when they would get the letter (the department say that they have not got it)

    I am now going to pursue this in the County Courts as they have always been very rude to me saying it's all my fault that th charges were on the account in the first place.

    I want to take it to court but i cannot afford to pay the charge for it. Would I need to speak to the county courticon in regards to this?

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  2. #2
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    Default Re: Arrogant Nationwide

    It all sound "normal" for Nationwideicon, they will not pay out without court action \ threat.

    RE court fees, check the hmc website to see if you are exempt.

    G.

  3. #3
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    Default Re: Arrogant Nationwide

    I have had a letter today from the Nationwideicon saying that their charges are clear and transparent. Yeah right!

    They said that they would not be able to refund any charge back.

    Next stage I think is the court now. They are not getting away with this.


  4. #4
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    Default Re: Arrogant Nationwide

    Good on you. I recently won against the Halifaxicon, they were adamant they owed me nothing, but paid up the moment I put in my court claim. making out it would cost more to defend themselves than it would cost to pay me off.
    Keep on with your claim, and don't accept anything less than you claimed. Also when you get to the court stage, you add the interesticon on, and that certainly is worth having, so it is not all bad!
    Good Luck


  5. #5
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    Default Re: Arrogant Nationwide

    Pearson, it's just a game, really not worth getting angry about.

    They are not arrogant, or rude, they are sending standard letters hoping you will go away.

    Just carry on the merry little dance and they will soon realise they have to pay you back *your* money.

    G.

  6. #6
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    Default Re: Arrogant Nationwide

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  7. #7
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    Default Re: Arrogant Nationwide

    I have had a letter from the county courticon in respect to Nationwideicon. They have decided to defend themselves over the matter of the charges. So we will wait and see what they are likely to do about the claim. The court says that they have 28 days to respond back.

    Awaiting to see what now happens with Nationwide.

    Does anyone have any ideas what they may do?


  8. #8
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    Default Re: Arrogant Nationwide

    Hi Pearson,

    That seems to be pretty standard. In my case they paid up within the 28 days (roughly 3 weeks) and then submitted the defence 'we've paid the claimant in full'. It may be the same for you. Read up on the next stage of the process just in case: allocation questionnaire.

    Fingers crossed they'll pay up before then. Good luck!

    Kelly



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    Default Re: Arrogant Nationwide

    Keep at them Pearson.

    O have also received a similar letter from them stating that their charges are clear and transparent and that if I am unable to abide by their terms and conditionsicon then it may be apporpriate fiore me to consider alternative banking arrangements.

    So I guess from this that if I do win my case through MCOL, which was issued to them on Monday then my account will get chopped!

    Fun and games.

    Stick with it and remember it is your money.


  10. #10
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    Default Re: Arrogant Nationwide

    Quick update-Nationwide have acknowlegded my claim on MCOL and have until the end of April to reply.

    Fingers and toes all in a crossed position awaiting final settlememt.


  11. #11
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    Default Re: Arrogant Nationwide

    With my claim, they until Monday 16th April 2007 to respond back via the courts.

    If they don't respond then I will be putting a judgement into the county courticon on the same day.

    I am getting a bit fed up witht eh Nationwideicon delaying things. The straw has now broken the camel's back. Enough is enough


  12. #12
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    Default Re: Arrogant Nationwide

    Good luck with the claim-just under a week to wait!

    Keeps us all posted as to the outcome


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    Default Re: Arrogant Nationwide

    Got some news today in respect to the charges on the account. Got a letter from Nationwideicon BS. They have given me a chq for the total charges plus some interesticon and the court costs back. £924.04. Fantastic news. Well the forst thing done this morning was (yes you guessed it, banked it). Settled now so will let the county courticon know about it on Monday.


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    Default Re: Arrogant Nationwide

    congratulations!!

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    I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

  15. #15
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    Default Re: Arrogant Nationwide**won**

    Brilliant News well done you!!! .............Darling1

    If I have been of any help to you please be kind enough to click on my scales! Thank you

    Halifax Bank...December 2006 ..... WON! 1 week after N1 filed.
    Lloyds TSB....... April 2007 Lloyds TSB.....WON, 1 day before prelim. court date, still went before judge.
    Nationwide.........April 2007 Nationwide.......WON, 3 weeks after N1 filed.
    Nat West....June 2007 (on behalf of friend) Settled after LBA and before filing.
    HSBC - full settlement ...on behalf of my son...

  16. #16
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    Default Re: Arrogant Nationwide**won**

    Nice one Peearson!


  17. #17
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    Default Re: Arrogant Nationwide**won**

    i had similar problem with standard letters and refusal to repay charges.after a few phone callsicon/ emails etc. i wrote to branch service dept stating why i felt charges should be taken off due to lack of info being given to me about how they apply reductions to o/d. i got charged £171.41 for going £2.00 over limit. when i wrote to them i ask for address of data controller, week later got reply saying they were removing ALL charges from my account so finally got somewhere.


  18. #18
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    Default Re: Arrogant Nationwide**won**

    I while ago I got a letter and cheque from the Nationwdie saying that where paying up. Thye did the matter of paying the charges back plus some interesticon which dated from the claim to when they paid out.

    I asked the local county courticon that they never paid the 8% interest that was chargable on each fee that was applied by Nationwideicon. The amount they ocurred was £640.15. The local county court said that I could still claim that back.

    I then get a letter from the local county court saying that Nationwide were inteding to defend themselves over this citing the judgement be made set aise.

    Is there anywhere were I can gather evidence indicating that I am still owed the matter of the £640.15.

    Any help would be greatly appreciated.

    Cheers

    Colin



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