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    • Hi, In my last post I mentioned I had received an email from SS who were asking me to hand over the keys to my mother’s flat so they could pass them to the Law firm who have been appointed court of protection to access, secure and insure my mother’s property.  Feeling this, all quickly getting out of my hands I emailed ss requesting proof of this. I HAVEN’T HEARD BACK FROM SS.  Yesterday, I received an email (with attached court of protection order) from the Law Firm confirming this was correct (please see below a copy of this).  After reading the court of protection order I do have some concerns about it:   (a)   I only found out yesterday, the Law firm had been appointed by the court back in January.  Up until now, I have not received any notification regarding this.  (b)   Section 2   - States I am estranged from my mother.  This is NOT CORRECT    The only reason I stepped back from my mother was to protect myself from the guy (groomer) who had befriended her & was very aggressive towards me & because of my mother’s dementia she had become aggressive also.  I constantly tried to warned SS about this guy's manipulative behaviour towards my mother and his increasing aggressiveness towards me (as mentioned in previous posts).  Each time I was ignored.  Instead, SS encouraged his involvement with my mother – including him in her care plans and mental health assessments.   I was literally pushed out because I feared him and my mother’s increasing aggression towards me. Up until I stepped back, I had always looked after my mother and since her admission to the care home, I visit regularly.   .(c)    Sections -  4, 5 and 7  I am struggling to understand these as I don’t have a legal background.  I was wondering if there is anyone who might be able to explain what they mean.  It’s been a horrendous situation where I had to walk away from my mother at her most vulnerable because of; ss (not helping), scammer and groomer. I have no legal background, nor experience in highly manipulative people or an understanding of how the SS system operates, finding myself isolated, scared and powerless to the point I haven’t collected my personal belongings and items for my mother’s room in the care home.  Sadly, the court has only had heard one version of this story SS’s, and based their decision on that. My mother’s situation and the experience I have gone through could happen to anyone who has a vulnerable parent.    If anyone any thoughts on this much appreciated.  Thank you. ______________________________________________________  (Below is the Court of Protection Order)  COURT OF PROTECTION                                                                                                                                                                                   No xxx  MENTAL CAPACITY ACT 2005 In the matter of Name xxx ORDER Made by  Depty District Judge At xxx Made on xxx Issued on 18 January 2024  WHEREAS  1.     xxx Solicitors, Address xxx  ("Applicant”) has applied for an order under the Mental Capacity Act 2005.  2.     The Court notes (my mother) is said to be estranged from all her three children and only one, (me) has been notified.  3.     (Me) was previously appointed as Atorney for Property and Affairs for (my mother).  The Exhibity NAJ at (date) refers to (me) and all replacement Attorneys are now officially standing down.  4.     Pursuant to Rule 9.10 of the Court of Protection Rules 2017 and Practice Direction 9B the Applicant 2must seek to identify at least three persons who are likely to have an interest in being notified that an application has been issues.”  The children of (my mother), and any other appointed attorneys are likely to have an interest in the application, because of the nature of relationship to (my mother).  5.     The Court considers that the notification requirements are an important safeguard for the person in respect of whom an order is sought.  6.     The Court notes that it is said that the local authority no longer has access to (my mother’s) Property.  7.     Further information is required for the Court to determine the application.  IT IS ORDERED THAT  Within 28 days of the issue date this order, the Applicant shall file a form COP24 witness statement confirming that the other children of (my mother) and any replacement attorneys have been notified of the application and shall confirm their name, address, and date upon which those persons were notified.  If the Applicant wishes the Court to dispense with any further notification, they should file a COP9 and COP24 explaining, what steps (if any) have been taken to attempt notification and why notification should be dispensed with.   Pending the determination of the application to appoint a deputy for (my mother), the Applicant is authorised to take such steps as are proportionate and necessary to access, secure and insure the house and property of (my mother).   This order was made without a hearing and without notice.  Any person affected by this order may apply within 21 days of the date on which the order was served to have the order set aside or varied pursuant to Rule 13.4 of the Court of Protection Rules 2017 (“the Rules”).  Such application must be made on Form COP9 and in accordance with Part 10 Rules.              
    • Unless I've got an incorrect copy of the relevant regulation: The PCN is only deemed to have arrived two days after dispatch "unless the contrary is proved" in which case date of delivery does matter (not just date of posting) and I would like clarification of the required standard of proof. It seems perhaps this hasn't been tested. Since post is now barcoded for the Post Office's own tracking purposes perhaps there is some way I can get that evidence from the Post Office...
    • I would say You should accept it - I HIGHLY doubt you will  be able to claim for letters at trial ans they’re offering you that, which is higher monetary value than interest.   Also they raise a good point, getting interest at anything above 4% is lucky these days, yes judges give it, but rarily above 4%   Also you might find depending on the judge  you don’t get some costs if you take it all the way over £7.40 when court woukdnt award letters costs and thus meaning their award would be less than evris offer which was made    Up to you though but the wait will be 3-4mo for a trial date at least
    • Hi Folks, Been 162 days! Just by way of update. Today I received a text from Opos Ltd so no doubt Capquest are renting the debt out to anybody who fancies a nibble. Safe to say I will not be responding.
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Carphone Warehouse Head Office Address


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Dear All,

 

Can anybody help me with Carphone Werehouse Head office address, please?

 

I want to write to Mr Dunstone(CEO) :))))))):mad:

 

I have his email address if somebody needs it:)))

 

 

 

Thank you,

Marie

Carphone Warehouse WON £195.00

Welcome Finance in Court. N244 accepted.

Barclaycard WON with contractual, PPI and charges for time spent and letters sent

Halifax solo, switch, Credit Classic, Halifax one Itsme Vs Halifax 2 accounts

Creation Finance Prelim received offer of £79.88.... Itsme VS Creation Finance

Vodafone overcharged Vodafon.. anything that could be done?

 

U know where the scales r:)))))

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That's easy, it's got a long queue from the main door heading to the car park!

 

Carphone Warehouse,

North Acton Business Park,

Wales Farm Road,

London W3 6RS.

 

Thank you so much:))))You such a sweetie:))))

Carphone Warehouse WON £195.00

Welcome Finance in Court. N244 accepted.

Barclaycard WON with contractual, PPI and charges for time spent and letters sent

Halifax solo, switch, Credit Classic, Halifax one Itsme Vs Halifax 2 accounts

Creation Finance Prelim received offer of £79.88.... Itsme VS Creation Finance

Vodafone overcharged Vodafon.. anything that could be done?

 

U know where the scales r:)))))

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Guest DEATHLORD

I wish you luck as Ive now issued a summons for this so called company.

The service is the worst ever, Mr Dunstone does even answer letters himself so why waste your time.

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I wish you luck as Ive now issued a summons for this so called company.

The service is the worst ever, Mr Dunstone does even answer letters himself so why waste your time.

 

 

 

why did you issue a summons?

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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Guest DEATHLORD

Because they collected from a account which was not the right one, ie I paid charges and costs of so many telephone calls to there so called service centre. At one time I walked from my yard to there offices !5 mins and was still on the phone waiting for the so called manager to answer when I walked into the office.

But wait @he could not answer any questions but would get back to me Iam still waiting some 4 months.

So for my costs and losses and damages.

 

I have addressed three letters hand delivered to Mr Dunstone, one with a copy of the summons But do'nt worry he never even answered!

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Well, i am not suprised...I found out i am paying for an insurance and i am not even a customer for CW.....They charged me in Jan £32.50 as DD....

Carphone Warehouse WON £195.00

Welcome Finance in Court. N244 accepted.

Barclaycard WON with contractual, PPI and charges for time spent and letters sent

Halifax solo, switch, Credit Classic, Halifax one Itsme Vs Halifax 2 accounts

Creation Finance Prelim received offer of £79.88.... Itsme VS Creation Finance

Vodafone overcharged Vodafon.. anything that could be done?

 

U know where the scales r:)))))

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Good luck. I am taking them to my solictors soon. As i paid my Talk Talk bill by standing order as i usual do and the 5th payment their bank can not even find it. In the mean time my bank is looking into it and chasing it up with their bank, but its been 3 weeks now and no reply from their bank and overall 2 months since i paid. I have told carphone warehouse that i am not paying another bill yet until the payment for November has been found by their bank. When you do phone customer services you are talking to someone in South Africa not local. Their call packet might be cheaper than BT, but the problems you get from them i just wonder is it really worth swapping to a cheaper phone company just to save a few pennys and end up with head aches.

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Well, i am not suprised...I found out i am paying for an insurance and i am not even a customer for CW.....They charged me in Jan £32.50 as DD....

 

 

... which I presume your bank refunded immediately?

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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... which I presume your bank refunded immediately?

 

No my bank has not refunded me yet as their are still looking into it. But now that you have mentioned it, i will go into my bank tomorrow and request that their refund me my payment.

Thank you for you reply.

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MY APOLOGIES MAYBE THIS SHOULD BE A FRESH POST I,m just writing up a summons on the moneyclaim online site. I,m just wondering if anyone has got any ideas. I ordered a phone last year from CPW. After loads of aggro, i could not get the the damm thing to work so I got annoyed and sent it back with a letter to the head office,rejecting the goods. All I got was a patronising phone call back telling me to go to a shop and get a new sim card. The phone or at least i think it was the phone arrived back a week later. I refused to accept delivery of the phone. I then waited and the payments were still being taken from my bank account. I allowed a few months to pass by and had enough so I took them to court quoting bits of the sale of goods act. Unfortunately I did ask the court to recind the contract. The little sods are still taking money from the account. I phoned them up again and they told me that that the contract was still valid. What now ??????????????????.

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Your problem is that the phone and the contract are two different things. You are certainly entitled to get a replacement phone if it is faulty, but yopur contract is for the SIM, and as the phone service has not been questioned, you still remain liable for that. The SOGA does not cover the contract, only the handset, so unless you can advise the working of the judgement, you have to assume that the contract continued and you remained liable for this until cancellation or when your contract period expired. Start a new thread to discuss this matter....!

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Dear Johny2bad,

I didn't fill indemnity form as yet...I think i should but today i received a letter from CW

 

Idris Lobinet

Correspondence Department

CPWUID: LOBINETI

 

She is happy to refund me 3 Insurance payments if i provide the letter from 3...which i am happy to...CW was charging me 3 years for an Insurance that was sold free in a contract packege and after a year i switched to 3 and dealed with them directly.I am going through my statements and found out they charged me first after 6 months of contract( with free insurance)....in 2005..2006 after the contract has finished and cancelled...2007- you have to be stupid to still run DD..well it took me 3 years to find out(wasn't carefull with my money at all)...I cancelled my contract in 2005..and i want my £97.50 back.

 

If anybody needs the address..its here...:

Lifeline Refund Team

The Carphone Warehouse Group PLC

1 Portal Way

London

W3 6RS

Mr Dunstone's email is: [email protected]

Anyway...i am wishing luck to everyone..

Do not give up.....claim your money.....

Carphone Warehouse WON £195.00

Welcome Finance in Court. N244 accepted.

Barclaycard WON with contractual, PPI and charges for time spent and letters sent

Halifax solo, switch, Credit Classic, Halifax one Itsme Vs Halifax 2 accounts

Creation Finance Prelim received offer of £79.88.... Itsme VS Creation Finance

Vodafone overcharged Vodafon.. anything that could be done?

 

U know where the scales r:)))))

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I have recently filed second MCOL against TalkTalk. First one was for taking my money twice from the bank and the current one was for placing a message on my line, informing all callers that there is a restriction on my line because I haven't paid the bill. Idiots. I only stay with them because of good package for European calls and enormous hassle of swapping landline and broadband. Their customer service has a lowest rating on a vast majority of online polls.

and don't hope for Charlie D writing back to you....he never replied to me, booohooo....when I told him that he needs to learn to walk first before he runs...after he bought UK AOL.

[sIGPIC][/sIGPIC]

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I have recently filed second MCOL against TalkTalk. First one was for taking my money twice from the bank and the current one was for placing a message on my line, informing all callers that there is a restriction on my line because I haven't paid the bill. Idiots. I only stay with them because of good package for European calls and enormous hassle of swapping landline and broadband. Their customer service has a lowest rating on a vast majority of online polls.

and don't hope for Charlie D writing back to you....he never replied to me, booohooo....when I told him that he needs to learn to walk first before he runs...after he bought UK AOL.

 

Hi Joa, good luck and keep us updating:);)

Mr D is useless....u r right:)))

 

I received a letter from CW Lifeline insurance people via email with refusal to pay £195 back for the insurance i wasn't aware of paying(never used to check my statements:-o ).When i bought my phone it was part of free offer and when i cancel the contract a year later, they still kept charging me...

 

As they said i should've cancelled it by myself...i even didn't know i had it...

 

I emailed them a Prelim letter, and giving them 14 days to refund...:D

 

 

Have a great day and let me know how your claim is going.....Good luck;)

Carphone Warehouse WON £195.00

Welcome Finance in Court. N244 accepted.

Barclaycard WON with contractual, PPI and charges for time spent and letters sent

Halifax solo, switch, Credit Classic, Halifax one Itsme Vs Halifax 2 accounts

Creation Finance Prelim received offer of £79.88.... Itsme VS Creation Finance

Vodafone overcharged Vodafon.. anything that could be done?

 

U know where the scales r:)))))

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the current one was for placing a message on my line, informing all callers that there is a restriction on my line because I haven't paid the bill. Idiots

 

 

so, are you claiming damages, etc? what, if any, punishment can talk talk expect to recieve?

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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Agree....it's far too much....go after them...FSA and FOS will be happy to find out what they did....

Carphone Warehouse WON £195.00

Welcome Finance in Court. N244 accepted.

Barclaycard WON with contractual, PPI and charges for time spent and letters sent

Halifax solo, switch, Credit Classic, Halifax one Itsme Vs Halifax 2 accounts

Creation Finance Prelim received offer of £79.88.... Itsme VS Creation Finance

Vodafone overcharged Vodafon.. anything that could be done?

 

U know where the scales r:)))))

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I can tell you that in my dispute with this outfit, i phoned and got throuh to the folks that deal with the problems. All I got was sarcastic abuse. Bear in mind that your probably on their PIN list. They will become vindictive. You will have to demand everything. Expect no cooperation .

 

Just tell them what you want and issue the summons. If you want cheap phone calls can I suggest 18185 or maybe voipe. ?????

I think I,m correct in aing that only 20% of small claims are contested.

If they contest it they will have to send a solicitor to YOUR local court, they will be taking a pragmatic decision based on costs v likely outcome.

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itsamomentintime: my particulars of claim

The defendant provides telecom services for

me. The defendant has suspended my account

and has arranged for a recorded message to

be played to all who called me. This

message announced to callers that the line

has been restricted to due to non payment.

I have a recording of this message. This

happened on 2 occasions and lasted few days

each time.The defendant has breached my

rights to privacy and his obligation to

keep my data confidential. This has caused

me a considerable distress and humiliation.

I have lost an opportunity of paid

freelance assignment as potential client

heard this message. I requested £200 as a

compensation for breach of Data Protection

Act, Administration of Justice Act 1970,

section 40 point 1 and for embarrassment

and anxiety caused. The defendant paid £70

and I am requesting that the defendant pays

me further £130.

 

Issued on 17.01.07. No response yet. Previous claim settled in full.

[sIGPIC][/sIGPIC]

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  • 3 weeks later...

Hello every one, just wanted to let you know that CW send me a letter saying they are happy to refund me £195 that i should receive in 14 days time:)))))))

 

Feel very happy....

I guess you do not get if you do not ask....:))))

 

Buzby Thank you for all your help

 

 

Good luck for every one:))))

Carphone Warehouse WON £195.00

Welcome Finance in Court. N244 accepted.

Barclaycard WON with contractual, PPI and charges for time spent and letters sent

Halifax solo, switch, Credit Classic, Halifax one Itsme Vs Halifax 2 accounts

Creation Finance Prelim received offer of £79.88.... Itsme VS Creation Finance

Vodafone overcharged Vodafon.. anything that could be done?

 

U know where the scales r:)))))

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