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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Carphone Warehouse Head Office Address


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Dear All,

 

Can anybody help me with Carphone Werehouse Head office address, please?

 

I want to write to Mr Dunstone(CEO) :))))))):mad:

 

I have his email address if somebody needs it:)))

 

 

 

Thank you,

Marie

Carphone Warehouse WON £195.00

Welcome Finance in Court. N244 accepted.

Barclaycard WON with contractual, PPI and charges for time spent and letters sent

Halifax solo, switch, Credit Classic, Halifax one Itsme Vs Halifax 2 accounts

Creation Finance Prelim received offer of £79.88.... Itsme VS Creation Finance

Vodafone overcharged Vodafon.. anything that could be done?

 

U know where the scales r:)))))

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That's easy, it's got a long queue from the main door heading to the car park!

 

Carphone Warehouse,

North Acton Business Park,

Wales Farm Road,

London W3 6RS.

 

Thank you so much:))))You such a sweetie:))))

Carphone Warehouse WON £195.00

Welcome Finance in Court. N244 accepted.

Barclaycard WON with contractual, PPI and charges for time spent and letters sent

Halifax solo, switch, Credit Classic, Halifax one Itsme Vs Halifax 2 accounts

Creation Finance Prelim received offer of £79.88.... Itsme VS Creation Finance

Vodafone overcharged Vodafon.. anything that could be done?

 

U know where the scales r:)))))

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Guest DEATHLORD

I wish you luck as Ive now issued a summons for this so called company.

The service is the worst ever, Mr Dunstone does even answer letters himself so why waste your time.

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I wish you luck as Ive now issued a summons for this so called company.

The service is the worst ever, Mr Dunstone does even answer letters himself so why waste your time.

 

 

 

why did you issue a summons?

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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Guest DEATHLORD

Because they collected from a account which was not the right one, ie I paid charges and costs of so many telephone calls to there so called service centre. At one time I walked from my yard to there offices !5 mins and was still on the phone waiting for the so called manager to answer when I walked into the office.

But wait @he could not answer any questions but would get back to me Iam still waiting some 4 months.

So for my costs and losses and damages.

 

I have addressed three letters hand delivered to Mr Dunstone, one with a copy of the summons But do'nt worry he never even answered!

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Well, i am not suprised...I found out i am paying for an insurance and i am not even a customer for CW.....They charged me in Jan £32.50 as DD....

Carphone Warehouse WON £195.00

Welcome Finance in Court. N244 accepted.

Barclaycard WON with contractual, PPI and charges for time spent and letters sent

Halifax solo, switch, Credit Classic, Halifax one Itsme Vs Halifax 2 accounts

Creation Finance Prelim received offer of £79.88.... Itsme VS Creation Finance

Vodafone overcharged Vodafon.. anything that could be done?

 

U know where the scales r:)))))

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Good luck. I am taking them to my solictors soon. As i paid my Talk Talk bill by standing order as i usual do and the 5th payment their bank can not even find it. In the mean time my bank is looking into it and chasing it up with their bank, but its been 3 weeks now and no reply from their bank and overall 2 months since i paid. I have told carphone warehouse that i am not paying another bill yet until the payment for November has been found by their bank. When you do phone customer services you are talking to someone in South Africa not local. Their call packet might be cheaper than BT, but the problems you get from them i just wonder is it really worth swapping to a cheaper phone company just to save a few pennys and end up with head aches.

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Well, i am not suprised...I found out i am paying for an insurance and i am not even a customer for CW.....They charged me in Jan £32.50 as DD....

 

 

... which I presume your bank refunded immediately?

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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... which I presume your bank refunded immediately?

 

No my bank has not refunded me yet as their are still looking into it. But now that you have mentioned it, i will go into my bank tomorrow and request that their refund me my payment.

Thank you for you reply.

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MY APOLOGIES MAYBE THIS SHOULD BE A FRESH POST I,m just writing up a summons on the moneyclaim online site. I,m just wondering if anyone has got any ideas. I ordered a phone last year from CPW. After loads of aggro, i could not get the the damm thing to work so I got annoyed and sent it back with a letter to the head office,rejecting the goods. All I got was a patronising phone call back telling me to go to a shop and get a new sim card. The phone or at least i think it was the phone arrived back a week later. I refused to accept delivery of the phone. I then waited and the payments were still being taken from my bank account. I allowed a few months to pass by and had enough so I took them to court quoting bits of the sale of goods act. Unfortunately I did ask the court to recind the contract. The little sods are still taking money from the account. I phoned them up again and they told me that that the contract was still valid. What now ??????????????????.

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Your problem is that the phone and the contract are two different things. You are certainly entitled to get a replacement phone if it is faulty, but yopur contract is for the SIM, and as the phone service has not been questioned, you still remain liable for that. The SOGA does not cover the contract, only the handset, so unless you can advise the working of the judgement, you have to assume that the contract continued and you remained liable for this until cancellation or when your contract period expired. Start a new thread to discuss this matter....!

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Dear Johny2bad,

I didn't fill indemnity form as yet...I think i should but today i received a letter from CW

 

Idris Lobinet

Correspondence Department

CPWUID: LOBINETI

 

She is happy to refund me 3 Insurance payments if i provide the letter from 3...which i am happy to...CW was charging me 3 years for an Insurance that was sold free in a contract packege and after a year i switched to 3 and dealed with them directly.I am going through my statements and found out they charged me first after 6 months of contract( with free insurance)....in 2005..2006 after the contract has finished and cancelled...2007- you have to be stupid to still run DD..well it took me 3 years to find out(wasn't carefull with my money at all)...I cancelled my contract in 2005..and i want my £97.50 back.

 

If anybody needs the address..its here...:

Lifeline Refund Team

The Carphone Warehouse Group PLC

1 Portal Way

London

W3 6RS

Mr Dunstone's email is: [email protected]

Anyway...i am wishing luck to everyone..

Do not give up.....claim your money.....

Carphone Warehouse WON £195.00

Welcome Finance in Court. N244 accepted.

Barclaycard WON with contractual, PPI and charges for time spent and letters sent

Halifax solo, switch, Credit Classic, Halifax one Itsme Vs Halifax 2 accounts

Creation Finance Prelim received offer of £79.88.... Itsme VS Creation Finance

Vodafone overcharged Vodafon.. anything that could be done?

 

U know where the scales r:)))))

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I have recently filed second MCOL against TalkTalk. First one was for taking my money twice from the bank and the current one was for placing a message on my line, informing all callers that there is a restriction on my line because I haven't paid the bill. Idiots. I only stay with them because of good package for European calls and enormous hassle of swapping landline and broadband. Their customer service has a lowest rating on a vast majority of online polls.

and don't hope for Charlie D writing back to you....he never replied to me, booohooo....when I told him that he needs to learn to walk first before he runs...after he bought UK AOL.

[sIGPIC][/sIGPIC]

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I have recently filed second MCOL against TalkTalk. First one was for taking my money twice from the bank and the current one was for placing a message on my line, informing all callers that there is a restriction on my line because I haven't paid the bill. Idiots. I only stay with them because of good package for European calls and enormous hassle of swapping landline and broadband. Their customer service has a lowest rating on a vast majority of online polls.

and don't hope for Charlie D writing back to you....he never replied to me, booohooo....when I told him that he needs to learn to walk first before he runs...after he bought UK AOL.

 

Hi Joa, good luck and keep us updating:);)

Mr D is useless....u r right:)))

 

I received a letter from CW Lifeline insurance people via email with refusal to pay £195 back for the insurance i wasn't aware of paying(never used to check my statements:-o ).When i bought my phone it was part of free offer and when i cancel the contract a year later, they still kept charging me...

 

As they said i should've cancelled it by myself...i even didn't know i had it...

 

I emailed them a Prelim letter, and giving them 14 days to refund...:D

 

 

Have a great day and let me know how your claim is going.....Good luck;)

Carphone Warehouse WON £195.00

Welcome Finance in Court. N244 accepted.

Barclaycard WON with contractual, PPI and charges for time spent and letters sent

Halifax solo, switch, Credit Classic, Halifax one Itsme Vs Halifax 2 accounts

Creation Finance Prelim received offer of £79.88.... Itsme VS Creation Finance

Vodafone overcharged Vodafon.. anything that could be done?

 

U know where the scales r:)))))

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the current one was for placing a message on my line, informing all callers that there is a restriction on my line because I haven't paid the bill. Idiots

 

 

so, are you claiming damages, etc? what, if any, punishment can talk talk expect to recieve?

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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Agree....it's far too much....go after them...FSA and FOS will be happy to find out what they did....

Carphone Warehouse WON £195.00

Welcome Finance in Court. N244 accepted.

Barclaycard WON with contractual, PPI and charges for time spent and letters sent

Halifax solo, switch, Credit Classic, Halifax one Itsme Vs Halifax 2 accounts

Creation Finance Prelim received offer of £79.88.... Itsme VS Creation Finance

Vodafone overcharged Vodafon.. anything that could be done?

 

U know where the scales r:)))))

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I can tell you that in my dispute with this outfit, i phoned and got throuh to the folks that deal with the problems. All I got was sarcastic abuse. Bear in mind that your probably on their PIN list. They will become vindictive. You will have to demand everything. Expect no cooperation .

 

Just tell them what you want and issue the summons. If you want cheap phone calls can I suggest 18185 or maybe voipe. ?????

I think I,m correct in aing that only 20% of small claims are contested.

If they contest it they will have to send a solicitor to YOUR local court, they will be taking a pragmatic decision based on costs v likely outcome.

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itsamomentintime: my particulars of claim

The defendant provides telecom services for

me. The defendant has suspended my account

and has arranged for a recorded message to

be played to all who called me. This

message announced to callers that the line

has been restricted to due to non payment.

I have a recording of this message. This

happened on 2 occasions and lasted few days

each time.The defendant has breached my

rights to privacy and his obligation to

keep my data confidential. This has caused

me a considerable distress and humiliation.

I have lost an opportunity of paid

freelance assignment as potential client

heard this message. I requested £200 as a

compensation for breach of Data Protection

Act, Administration of Justice Act 1970,

section 40 point 1 and for embarrassment

and anxiety caused. The defendant paid £70

and I am requesting that the defendant pays

me further £130.

 

Issued on 17.01.07. No response yet. Previous claim settled in full.

[sIGPIC][/sIGPIC]

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  • 3 weeks later...

Hello every one, just wanted to let you know that CW send me a letter saying they are happy to refund me £195 that i should receive in 14 days time:)))))))

 

Feel very happy....

I guess you do not get if you do not ask....:))))

 

Buzby Thank you for all your help

 

 

Good luck for every one:))))

Carphone Warehouse WON £195.00

Welcome Finance in Court. N244 accepted.

Barclaycard WON with contractual, PPI and charges for time spent and letters sent

Halifax solo, switch, Credit Classic, Halifax one Itsme Vs Halifax 2 accounts

Creation Finance Prelim received offer of £79.88.... Itsme VS Creation Finance

Vodafone overcharged Vodafon.. anything that could be done?

 

U know where the scales r:)))))

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