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    • Hi all, I purchased a car in January from Big Motoring World Leeds. At the time of sale I was shown a tab on the salespersons computer marked 'service history' and I was able to take comfort knowing that the car had been serviced on 3 occasions as the date, mileage and company was there on screen. Being a 3 and a bit year old car that, in my mind, constituted full service history 🤷‍♂️ Anyway, collected the car a week later. Once home I settled down to through the book pack etc. Opened the service history booklet and it was completely blank. In addition there were no invoices detailing that any services had been done. I duly contacted BMW and asked them to supply me with proof of service history. They responded saying that on their 'vehicle documentation checklist' I had ticked and then signed to the fact that I had seen the service history and that I was happy with it. I dug out this checklist and what it actually states is 'seen service history online' which I had in the showroom. BMW seem to think that this satisfies their responsibility in providing service history. The reality is that I don't have any proof that the vehicle has ever been serviced! For my own peace of mind I ended up paying for a service that satisfied the manufacturers maintenance schedule to the tune of £330. I even complained to the finance company that the vehicle contravenes the Sale of Goods act 2015 as l, in effect, ot is not as described. Amazingly they weren't interested and instead I just got an email stating that it's not illegal to sell a vehicle without service history and that servicing costs were part and parcel of vehicle ownership. I've since complained to the ombudsman and am awaiting to see if they can help. I have no issue with the car but the treatment and customer service has been the worst I've ever experienced. I don't really know what to do next as I really do feel aggrieved that I've had to pay to service a car that should have already been serviced. Can anyone point me in the right direction please? 🙏
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Hi again all, below is another email they sent me, I just don't want to get in trouble or things to get worse with this crowd but I am taking your advice here. Anyway advice would be appreciated.   I am contacting you again after having tried to contact you both by email on 03/04/2024 and 10/04/2024, and by telephone on 10/04/2024 and 17/04/2024 to discuss the matter in relation to the regularization of the SOLIDWORKS case against xxx our company.   This is an urgent legal matter. Please contact me at your earliest convenience - +44 2921 920 296.    If we do not recieve a response before 24/04/2024, we will assume that you are not willing to settle this dispute amicably. The case will then be referred back to our client with whom, ultimately, the final decision lies on the enforcement of their intellectual property rights.    Yours sincerel y, Rhys
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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help with claiming tax back on tools purchased


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hi all, i am a roofer working for a local firm, the only help i get with purchsing tools is the use of the firms accounts. i then pay this money back weekly via my pay. i could hire tools (drills etc) but its not always practical to do so. i would like to be able to claim some tax exemption on these tools that i have bought, maybe even a refund. my employer is going to give me copies of all invoices that i have paid to them, this is in excess of £3k over the last 3 years. what i need to do now is write a letter to the taxman/inland revenue asking them to review my case. that is where i am stuck, i am not great at writing letters and would be very grateful if anyone could point me in the right direction.

many thanks

graeme

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I'm not aware of any legistlation that allows the taxman to fund the purchase of tools of the trade for any purpose, if the purchaser is an individual. If you register yourself for VAT, there is a possibility you'll be able to reclaim the 17% as the tools are required for your work, hgowever you will then have to add this amount to all Invoices for all your customers. However, as you refer to 'your employer' if the firm is not prepared to discount the tools for you to use, I'm not aware of any schemes that would allow staff to benefit in the way you describe. THe last scheme I heard of, the supply of computers for personal use, was removed at the last budget.

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i spoke to inland revenue about this today, they say i can make this claim, each year at the moment there is an amount incorporated into my tax code to allow for the purchasing of tools and work clothing, that amount is approx £50. what i intend to do is show them the amount i have actually spent on essential tools and clothing, they will then use this to work out what my tax code would/should have been, and then change my current code and hopefully issue a refund on overpayment.

not expecting the taxman to fund my tools, but to have my tax contributions worked out on my actual expenses

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I'm not aware of any legistlation that allows the taxman to fund the purchase of tools of the trade for any purpose, if the purchaser is an individual.

 

I think you can. It's like claiming any other necessary expense incurred to do your job. The expense has to be incurred "wholly, necessarily, and exclusively" for your work.

 

The expense with which we're all most familiar is travel expenses. Regardless of whether your employer reimburses you for travel, and regardless of the rate, you can claim travel expenses on your tax form at the Inland Revenue's rates ... anything paid by your employer is income.

 

Tim

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I think you can. It's like claiming any other necessary expense incurred to do your job. The expense has to be incurred "wholly, necessarily, and exclusively" for your work. Tim

 

I tried this ages ago, however it was (effectively) buttons, as the coding change worked out at £3.50 or so over the year, AIUI the OP is hoping to claim in the high figures, and when they stat looking into the 'wholly necessary' bit, the costs of each item rarely exceeds £15! (Just try that at B&Q)! At least VAT does offer 17.5% across everything! :)

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I've done this and it is very simple. Collect all the invoices together, write a letter explaining that you are required to have these tools to do your job and the IR will make a decision. If they decide to refund you the tax bear in mind that you only get the applicable tax rate back, 22% of the invoice total for example. They may refuse to refund the tax if they feel that the item you are claiming for can be used for other purposes.

 

What you are have at the moment is known as a Fixed Rate Expense Allowance, if you make your own claim you will loose this allowance for the tax years you are claiming for. You are not limited to this tax year, you can claim back for a couple of years if you choose to. If you are a member of a union or professional organisation then check to see if you can claim back your subscription as well.

Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

 

Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

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