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I am in a dispute with paypal at the moment, where I am trying to get funds transferred from one paypal account that isnt verified to one that is.
I have noticed this morning that Paypal have taken a payment of less than £1 out of my bank account, and its showing as a direct debit payment.
Seeing as though I have never set up a Direct Debit with Paypal, waht gives them the right to do this?
Does anyone know if there is anything in the small print that allows them to Debit my Account, when and as they wish, and by joining a authorise this? If not I will have to read through all the small print to try and find this.
I'm not sure why this has happened, normally they debit or pay in two small amounts to your account to get verified, have you definitley not instructed them to do this>
UPDATE -
Claim submitted, HSBC have until May 13th to Acknowledge.
Is this definately a debit rather than a credit to your account? If it is a credit, it is because they are verifying the bank account is yours.
If , when you sign up with paypal, you chose to funds ant payments through your bank, rather than say your credit card, you are effectively giving authority for them to withdraw funds from that account (only to match your PayPal spending though).
Have you used PayPal for any purchases lately?
Do you use PayPal because of eBay? Is this possibly to pay eBay fees (your eBay settings may be linked to PayPal).
If you look in your PayPal account, does it show any transcation, whatsoever, that matches this amount of money?
Questions, questions....... that's me!
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Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.
The other account is going to be closed, because I cant verify it, as it has I have only one Bank Account, and you cannot register it twice.
No, there are no recent purchases, no fees, (Well there are but they are £58, and I've refused to pay them until paypal transfer the funds that they are holding!) No transactions for htis amount, which is definately showing as a D/D on my Bank Statement.
I opened my paypal account and had a debit of 5 pence, against a code that i then had to produce to confirm it was my account.
To open the account you have to agree to the direct debit which is selected automatic when joining as they say they can not deduct these pennies with out it. So no deduction, no confirmsation, no access to a paypal account.
So what usually happens is you accept the direct debit set up to get the account, let them take there pennies to confirm then cancel the direct debit set up once up and running.
I also have a once confirmed account now unconfirmed as Lloyds trouble and card closed, there is £11.00 sat in paypal that ebay will not release. Even though that actuall money was paid to them inpostal orders.
I know about the D/D guarantee, but what gives them the right to set up a direct debit and take money without my authority?
Its the principle of the matter really for example if you gave me your bank details to pay some money into your account, and then I set up a Direct Debit to take £100 a month out of your Account, and actually took it, would the Bank Just refund you and that be the end of the matter, I dont think so!!
Use the paypal links to contact them and ask for verification of the reason they took the funds.
or
Tel: 0870 730 7191 (there is an alternative number, not 0870 if you can call the Republic of Ireland cheaply on your phone - +353 14369001)
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Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.
Paypal - Is this Theft?
at the moment, where I am trying to get funds transferred from one paypal account that isnt verified to one that is.
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