Thread: Need Help With Barclays Ppi

I took out a loan in Sep 03 and settled it May 06.

I rang up on numerous occasions requesting to cancel my PPI but was told as the time had elapsed 30 days this was not possible.

I sent them a letter requesting a full refund as I was mis sold the insurance (told i would not get the loan unless I took the PPI policy out, was only 17 at the time) also there is no Breakdown or summary of charges in my terms and conditions of the loan.

They sent a letter back stating that I could have had the policy refunded and that there memer of staff had made a mistake telling me othrwise (but they are still refusing to pay me it back even though it's there mistake).

I have worked out that I have paid over £1500 in PPI.

So what do I do now? Do I send another letter threatening to take it up with the Ombudsman, if not what is the next move, is there anythign I can do?

Please help.

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i doubt you would have any problems getting this back as OFT869 report states one of the requirements for PPI is you have to 18. as you were 17 at the time severe misselling there! PPI is becoming one of my pet hates!

Originally Posted by reidnet

Hi,
If you have a letter from them stating that you can have the PPI premium refunded then this looks like they have admitted their Mistake.

I would send them a lba along with a copy of the letter which states that you can have the premium refunded.

See what response you get to your LBA..

I would also consider a complaint to the Ombudsman, At least it will make them aware of the situation.

Ian

My typing mistake. The letter stated they wouldn't refund me my PPI, I think it's disgusting how they can just take you're money, they have taken like £1600 which takes me over 2 months to earn.

Originally Posted by reidnet

If you were only 17 at the time they have Mis Sold you the policy, I would ring them and state that..and if they dont refund either take it to Ombudsman or Court.

Ian

Thank you

I too can confirm this, should you have tried to claim on the policy, it would have been rejected as you did not meet the requirments for the premium.

I would also contact Barclays Insurance Dublin (0500 500 700) and advise them of this breach.

If you still have a copy of the agreement and T&C's, then I recommend sending a copy of these, along with your Prelim Request, stating that unless they refund the full amount, you will be reporting them to the FSA for selling a GI product to someone that did not meet the elgability requirements.

Good luck

if you signed the agreement before you were 18 then you are not legally classed as old enough to take these agreements out classed as a minor. Therefore any claim would have been invalid.

This fact alone should enable you to get your money back.

rich

Hi

As I understand the law [not a lawyer] a minor may enter into a contract and the contract may be valid, but only for necessities, PPI is hardly that!

The contract was void, off to court you go!

Bicester1

I have since found out that i was actually just turned 18 (damn!!)

They have said that they won't entertain giving me a refund for my PPI. I told them to check their records to prove that I had called them on several occasions to ask them to cancel the PPi and even went into store and was still told I could not do this. They have said they don't keep records dating back to 2003 and that there are no notes on their system regarding this!! (surely that's not my fault!!)

What should I do now?

I have paid in excess of about £1500 which I could have cancelled, it worked out around £44 per month!!