Thread: I need advice on the process

Thats why everyone says read the FAQ's and familiarise yourself first....but then hindsight is a wonderful thing.....

So...you have sent lba, i take it you have given them 14 days ?....if so, just wait on their reply....they will say along the lines of....'we have received your letter, we will look into it sometime when we can be bothered, which might be possibly in 4 weeks......blah blah blah.....'


Then reply with something along the lines of, 'thank you for your reply dated blah blah......under the circumstances i will allow you a further 14 days from expiry of the LBA to allow you to investigate this matter. Should you not reply, or reply unsatisfactorily then i will issue a claim for he full amount ,plus fee, plus interest.....'

Remember that when this goes to court, the judge will asses whether you have allowed enough time for the matter to be resolved between the 2 parties prior to them submitting a claim

But then again, it's your claim, your timescale, and your decision