Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

New Service charges on RBos accounts?


Acerfan
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6288 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

I've just received my statements through the post for my graduate account with RBoS & have received with the statements, notification that a £10 payment will be debited from my account later on this month for service charges. I have never made this payment before & I've not received any prior warning of this from the bank. Has anyone else with RBoS received anything like this & do you know if this is a new thing?

Will be writing to 'comment' on this tomorrow but would prefer to know if this is a common practice or not. I never received any T&Cs for the account when I opened it so cannot check. They nearly caught me out with a separate account a while ago on something mentioned in T&Cs which I never had so wasn't aware of. Despite my attempts to get them to send me the T&Cs on that account I've still not had them.

Link to post
Share on other sites

Hi there yes i have been getting this for months now i recieve a statment like letter saying i will be charged a £10 service charge on some date in the next month i thought this was something everyone got because i don't have a clue what this is for!!!!!!

Link to post
Share on other sites

Either of you got a Royalties account? 10 pound could be your charge for Royalties. Apart from that I don't really know. RBS are gits for not disclosing what charges are for they just sweep them all under one category of "service charge".

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

Here is a link to all charges for RBS, I am in the process of compilinhg a list of fees. I have just checked on their web site and I is not a fee for any royalty account as far as I can see or their IPCA,student or Key account.

http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland-bank/57649-rbs-list-all-charges.html

RBS: Royalties Current Accounts - Royalties Premier Account

Link to post
Share on other sites

I is not a fee for any royalty account

 

 

Eh :confused::D

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

Course it's not - was thinking it was the Gold charge but that's 12 now isn't it?

 

Your best bet is to simply ring up the branch. Ask them what the charge is, why you've been charged it and how you can stop it in future. Would be interested to hear your findings....

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

Sorry i tell a lie ive just looked at my statement and its a route 21 current account!!! and i have a copy of one of the £10 charge letters it says service charge for 21 november to 21 december 2006 the service charge will be deducted on the 7 of january 2007 this charged is based on a maintanenace charge of £10. charges will be deducted automatically. i get this nearly every month i thought everyone got it.

Link to post
Share on other sites

Don't know much about R21s. Have you got an terms & conditions leaflets that might explain? Failing that easiest thing to do is like I said above, ring the branch or direct banking.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

Mine's a graduate account which I've held with them for about 16 months. This is the first time this charge has come up & the 'advice' letter is just the same as babyblue's.

 

The only thing I can think it might be is a charge for their having to charge us i.e. due to our 'negligence' they have to 'put more time' into 'looking after' the account. The reason I was wondering about this is that this is the first time I've had a SO returned & charge put on this account & it seems a bit of a coincidence that it's at the same time I'm charged my first 'maintenance' fee.

 

Will be sending letter off tomorrow asking them under what authority they're levying this charge & asking them to send me a copy of my T&Cs.

Link to post
Share on other sites

  • 3 weeks later...

Yep, you're right. Went over my limit by 49p for one day. Wrote very strong letter to them before I saw Nattie's post asking under what authority they were 'levying this charge on my account' & asking them to send me a copy of my T&Cs that I never got when I opened the account. Got quite a humble letter back which made me laugh, an apology, withdrawal of charge & the T&Cs.

 

Cheers for the help guys

 

Oh, and babybluex82x you might want to look at getting these back as they are not 'maintenance charges'

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...