I'm ready to fill in my claim forms as per the scottish procedure post on this site but i've hit a small glitch.
I'm claiming against Woolwich who used to have a branch in Aberdeen but they have now changed it to a Barclays. Therefore there isn't a Woolwich branch/branch manager in my town to use as the defender.
I have however recieved correspondance about my claims from Barclays as it appears they have taken it over from Woolwich. Would i be in my rights to say that as Barclays are dealing with it for the Woolwich that i can use the local Barclays branch/branch manager as my defender.
Also i never sent any correspondance through the branch therefore the manager knows nothing of my claim, am i still ok to use him as the defender?
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