Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Now that I have started my claims with Barclays and are waiting until the 8th May for a reply I thought I'd get the ball rolling with Barclaycard.
What a total joke they are!!! I sent the DPA request letter recorded delivery with a cheque stapled to it for £10. The muppets went and paid the £10 onto my card as a payment (despite the fact I pay by direct debit) and have totally ignored the letter and deny receiving it! I have had to go through several difficult phone calls to get my data sent to me, finally getting a call from their call cent at 11pm (better late than never?!) last night to say it would be with me within 40 days. I corected them on that, it would be with me within 40 days of the 7th April when they banked the cheque for £10.
From other threads I can see this is not the first time this has happened, delaying tactics or just bloody stupidity?
I am also concerned at the lack of concluded cases with Barclays..... I won't be accepting any offers except the full amount!
I have had a reply to my DPA request letter (they just made 40 day deadline) and I am a bit cheased off cos they only sent statements til may 2004. They say in the letter all data before this date is not held on a computer system or a structure filing system and thus does not fall under DPA regulations!! However if I want the info prior to May 2004 I have to pay £3 per statement.
I am a bit confused now as what to do. How can thy say they data they hold before may 2004 does not come under DPA and yet it is available if I am prepared to pay for it?
Is this a loophole that banks are going to use to their advantage, barclaycard being the first?
I am intending to call legal department at Barclacard to dispute tomorrow.
Also my other claim against Barclays, well they missed their deadline to reply to my request for refund, I am not havig much luck!
LouLou V Barclaycard
and are waiting until the 8th May for a reply I thought I'd get the ball rolling with Barclaycard.
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