Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
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Having now received copy statements back I have now calculated that RBS owe me in the region of £2,200, HOWEVER....about last June I had a dispute with them over £90 worth of fees taken from my account and they would only refund me the £90 if I signed a form saying it was 'Full and final settlement' for all fees charged by them. At the time I urgently needed that money so they had me over a barrel.
Will this hinder my claim or even bring it to an immediate halt??? I am sending off the first claim letter today asking for the money back but will this document I signed last June come back to haunt me?
Will still send off prelim request but wondered how this would affect things.
They most probably will try to hold that over you but they ca'nt make that one stick you can claim you sighned under duress that will cancel that out no problem,in other words it was pre meditated blackmail, they knew there was a possibility of you making a full claim, and tried the umbrella trick, carry on with the help and advice on how to go about it from the forum help threads
Thanks TC & Sparkie,
Prelim Req has been sent so I will keep you updated on their response.
For what it's worth, the arrogant attitude of RBS towards me as a customer over the last few years has galvanised my resolve and I am prepared to fight tooth and nail for what is due to me. RBS have been getting away with it for too long now.
Can you believe the saucy g!ts at RBS!!!!
Having cashed my S.A.R - (Subject access request) request cheque for £10 they have now taken £5 from my account as a 'historic statement fee' as well. Surely they can't charge me twice, I thought £10 was the maximum they could charge for providing this data.
I am in about the same boat as you, I settled for the full amount of my claim back in July 06 for about £850, but also signed a letter stating all future charges would stand. However we also ALL signed the T & C's when we opened out accounts but that didnt stop them from paying out all these claims so far!!!
RBS Claim - help please
owe me in the region of £2,200, HOWEVER....about last June I had a dispute with them over £90 worth of fees taken from my account and they would only refund me the £90 if I signed a form saying it was 'Full and final
settlement' for all fees charged by them. At the time I urgently needed that money so they had me over a barrel.
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